JOB SUMMARY
The Inside Sales Representative will be responsible for quoting and closing sales. It is the Company’s expectation that the Inside Salesperson provide the highest level of customer service for the development and maintenance of strong relationships with customers and teammates.
ESSENTIAL FUNCTIONS
• Dedicated support to answer or coordinate responses for all requests from customers.
• Communicates product specifications, customer requirements and brand restrictions.
• Helps customers determine the best solution for their needs.
• Responds to requests from customers for information.
• Engages in online inventory management and email communication the majority of the day.
• Provides information on product availability and pricing
• Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
• Remains knowledgeable and up-to-date on changes and developments in the industry.
• Keeps management informed of all activity, including timely preparation of reports.
• Works closely with Support, Community Management, Account Management and Business Development.
• Commits to assist team members in achieving team goals.