DONATION SUPERVISOR FULL TIME

1. Follow all Goodwill policies and safety procedures, including maintenance of the facility safety log. Must possess professional etiquette.
2. Keep work area and surrounding area neat, clean, and orderly.
3. Hire, train, and supervise ADC Donor Service Associates to accurately handle, sort, stack, and pack all donated assets. All donations are the property of Goodwill.
4. Responsible for proper use and maintenance of manual jacks, electric lifts, and stackers if supplied. Ensure that all attendants are properly trained in the operation of all equipment.
5. Schedule hours for donation center employees relative to seasonal time changes.
6. Responsible for the collection of payroll hours for ADCs.
7. Perform training of staff and performs on-site inspections of ADCs.
8. Assist transportation drivers with loading and unloading of truck and notify Donation Services Manager regarding special transportation requests.
9. Provide a positive donation experience to all customers and assist customers with use of kiosk in compliance with established company procedures.
10. Regular attendance is required.
11. Must maintain a clean, neat, personal appearance at all times.
12. All other duties as assigned.

1. Must be able to communicate effectively with co-workers and customers.
2. Must interact cordially and productively with donors, customers, and Goodwill employees.
3. Must be able to work a flexible schedule on short notice, including nights, weekends, and occasional long hours.
4. Must possess professional telephone skills and manners.
5. Flexibility to cover other area of Goodwill when needed.
6. Good organization and time management skills.
7. Ability to lift and carry objects weighing up to 25 lbs. frequently.
8. Ability to lift and carry objects weighing up to 50 lbs. occasionally.
9. Ability to engage in prolonged sitting, standing and/or walking.
10. Ability to engage in frequent bending, stooping, and stretching.
11. Vision corrected to within normal limits.
12. Ability to work well in a hectic work environment with occasional periods of high stress.