Ottawa Service Advisor - Columbus

Fyda Freightliner Columbus is a Daimler Trucks North America authorized dealer of new Freightliner and Western Startrucks, and also an authorized dealer for Kalmar Ottawa yard trucks and Isuzu Commercial Trucks. Wecarry all current makes and models in the Freightliner, Western Star, Ottawa and Isuzu COEproduct portfolios. Serving the Columbus transportation industry hub since 1985, we operate as a full-service commercial truck dealership and body shop. Fyda Freightliner is searching for a qualified Service Advisor for our Ottawa Service and Rental Department in West Jefferson, Ohio.

Essential Duties and Responsibilities (but not limited to):

• Greet customers and obtain necessary information for billing and details of repair/rental.
• Review warranty of vehicle, generate repair order and prepare it for dispatching.
• Communicate repair progress with customer.
• Obtain authorizations for repairs.
• Assist in filling and office organization.

Education and/or Work Experience Requirements:

• Excellent verbal and written communication skills, including ability to effectively communicate with employees and vendors.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and maintain composure.
• Ability to work independently and to meet deadlines.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Must be able to listen and speak clearly on telephone.

Fyda Benefits:

• Paid time off
• Paid holidays
• Paid uniforms
• Paid hospitalization & prescription program
• Excellent 401K programs
• Dental insurance available
• Flex spending available
• Great working atmosphere
• Drug free workplace