Medical Assistant Floater

Applications must be received and complete by the posted end date for consideration of position

Summary:

Applicant must possess a High School diploma or equivalent and successfully completed a certificate program for Medical Assistants. A minimum of one year of experience as a Medical Assistant required.  Must have current American Heart Association or American Red Cross BLS certification. Certification must be obtained prior to orientation. Applicant must be willing to travel between multiple RSBCIHI clinic locations with reliable transportation and possess a valid drivers license. Applicant must be available to work various schedules as needed, including late nights and last minute schedule changes.  Must be able to deliver competent, age-specific care to patients in an ambulatory, primary care setting, with various specialties (family practice, woman's heath, pediatrics, podiatry, pain management), including performance of treatment/ procedures, and performance of CLIA waived testing procedures.  The Floater Medical Assistant is a full-time position with the schedule of Monday-Friday 40 hours per week (8:00am-5:00pm), including late nights (7:00pm) once day a week.  Must be able to work with the Indian Community and be sensitive to the Indian culture and its needs.

Major Duties and Responsibilities:

• Deliver competent, age-specific care to patients in an ambulatory, primary care setting, including performance of treatments/procedures, performance of waived testing procedures, and participation in patient education activities.
• Exhibit a professional manner by communicating effectively with fellow employees, medical providers, and patients/families, while maintaining confidentiality regarding personnel issues.
• Contribute to efficient and effective patient flow during daily operation by:
  • Maintaining current knowledge of front-desk procedure to expedite scheduling of patients and completion of appropriate paperwork.
  • Participating, within the scope of Medical Assistant practice, in visit planning activities to improve health maintenance compliance and customer satisfaction.
  • Preparing patient and equipment/supplies for various procedures.
• Demonstrate expertise in patient screening activities and skillful use of medical equipment, including:

1. Accurate, timely documentation of screening test results.
2. Prompt notification to appropriate licensed staff, which may include Registered Nurse, and/or Licensed Vocational Nurse, and/or medical provider in the instance of abnormal results of screening procedures.
3. Performance of appropriate equipment maintenance and prompt reporting of equipment malfunction.

• Use patient related computer applications appropriately.
• Under supervision by a physician and/or nurse practitioner, and within the Medical Assistant scope of practice, performs and documents minor treatment and procedures (i.e. ear irrigations, foot care, procedures involving personal hygiene).
• Participants in effective and efficient use of resources by monitoring supply and material inventories and following proper procedures to reorder and restock as directed by the Charge Nurse and/Director of Nursing & Outreach Services.
• Assist in maintaining accurate tracking logs and systems for patient care health maintenance issues.
• Attend required meetings and training sessions and participate in organizational performance improvement activities.
• Refer to the Ambulatory Care Nursing Manual, Program Administration Manual, and other established guidelines and protocols as necessary to comply with this organization’s standards of performance.
• Participate in clinic related health events in the communities served by the corporation.
• Other duties as assigned by the Site Manager or Director of Nursing/Outreach.
• This position requires working evenings and on weekends, if needed.
• This position requires floating to various clinics within the RSBCIHI system to provide staff coverage, as assigned by the Director of Nursing, or assigned designee.

Education:

High School graduate or equivalent.

Must have graduated or successfully completed a certificate program for medical assistants (documentation of diploma or certificate required).

Experience:

1 year full-time Medical Assistant in relevant role/specialty, Required. 

Knowledge of:                      

Basic computer skills (Microsoft Office), Utilization of electronic health record systems

Certification:

Must have current BLS certification that complies with the guidelines set by the American Heart Association or the American Red Cross. Certification may be obtained prior to orientation.    

License:                                  

A valid California driver’s license, reliable transportation and the flexibility to travel to various RSBCIHI locations. 

Skill:

Ability to effectively communicate with multiple disciplines within the medical team including providers, pharmacy, nursing staff, and pharmacy staff.

Ability to:

Work a variable schedule to meet client and program needs.
Must be able to work with the Indian Community, and be sensitive to the Indian culture and its needs.

Physical Demands:
There is frequent exposure to infectious diseases. Frequent walking, bending, and reaching. Standing for long periods of time. Some sitting and lifting required. The incumbent will be required to assist patients who are frail or handicapped. Driving will be required between clinics. This position is considered a uniformed service and a dress code is published.

Schedule: 

Monday-Friday 40 hours per week, including late night one day a week. 

Clinic Location: San Manuel Clinic as Assigned 

San Manuel Indian Health Clinic (11980 Mt. Vernon Ave. Grand Terrance Ca, 92313), Morongo Indian Health Clinic (11555 ½ Potrero Banning, Ca 92220), Soboba Indian Health Clinic (23119 Soboba Rd San Jacinto, Ca 92583), Torres Martinez Indian Clinic (66-655 Martinez Rd Thermal, Ca 92274), Cahuilla Indian Health Clinic (53000 Cahuilla Rd. Anza, Ca 92539), Barstow Indian Health Clinic (170 Yucca Ave. Barstow, Ca 92311), and Santa Rosa Indian Health Clinic (65175 St. Highway 74 Mountain Center, Ca 92561)