CES Consultants, Inc- Program Management & Construction Management Department
Position Title: Operations Manager / Chief of Staff
Reports To: SVP, PM/CM Department
Company: CES Consultants, Inc. (CES)
Location: Broward Office – Pembroke Pines, FL - primarily in-office role with occasional travel to project sites as needed.
Job Type: Full-Time
Company Overview
CES Consultants, Inc. seeks a proactive, ambitious and resourceful program management professional for the role of Operations Manager / Chief of Staff within our Program Management and Construction Management (PM/CM) Department. This role supports the Senior Vice President in departmental operations, strategic initiatives, and performance tracking. It offers substantial exposure to executive-level decision-making, business development and operational strategy as well as access to great clients, suitable for a candidate experienced enough to immediately contribute yet eager for mentorship and growth.
Key Responsibilities:
Operational Management:
- Serve as Chief of Staff, participating in critical meetings and assisting in overall department management.
- Oversee and optimize day-to-day operations and proactively address operational challenges.
- Develop and implement procedures to enhance operational efficiency and productivity.
Project Oversight & Coordination:
- Organizing monthly meetings between the SVP and CES’s Program Management leads to review planning, scheduling, budgeting, and resource allocation issues related to their assigned program(s).
- Monitor projects and collect data to track status and earned value of active projects/programs to ensure adherence to authorized schedules and budgets.
- Help drive compliance with company policies, industry standards, and safety regulations as we scale up the organization.
Financial & Resource Management:
- Collaborate with SVP and finance teams to manage departmental forecasts, track expenditures, and ensure timely invoicing.
- Optimize staffing and resource use for maximum efficiency as we scale up the department.
- Support contract administration and subconsultant management.
Team Leadership & Development:
- Foster collaboration, forthrightness, accountability, and continuous learning within the team. Serve as a champion for a positive, team-oriented hyper-collaborative business culture.
- Manage recruitment efforts aligned with department or client objectives.
- As the department scales up, mentor team members and support professional development and departmental goal alignment.
Reporting & Communication:
- Prepare detailed reports on operational performance, project statuses, and key metrics.
- Maintain effective communication with senior leadership, project teams, clients, and stakeholders.
- Ad hoc reports and studies to support departmental operations
Key Deliverables:
The following deliverables are critical to driving operational excellence and supporting the scaling of CES’s PM/CM Department. The Operations Manager / Chief of Staff will help lead these initiatives in collaboration with other CES departments to help achieve the SVP’s strategic vision.
1. Departmental Operations Optimization Plan
- Help develop and implement a standardized set of procedures to streamline day-to-day operations across the PM/CM department.
- Deliverable: A documented operations manual and performance dashboard used to identify and address bottlenecks in real time.
2. Monthly Executive Project Performance Report
- Collaborate with Finance Department to create a recurring report that automatically consolidates data from active programs, including project schedules, budgets, earned value metrics, and risks.
- Deliverable: A comprehensive monthly report presented at leadership meetings to guide executive decisions and ensure alignment with strategic goals.
3. Department Financial Forecast & Budget Tracker
- Collaborate with SVP and Finance Department to build and maintain an accurate budget and forecasting tool that reflects real-time expenditures and projected revenues.
- Deliverable: A dynamic financial tracker updated automatically and shared with the SVP for proactive budget management and strategic planning.
4. Departmental Culture & Team Development Program
- Collaborate with Program Leads and the HR Department to help create a mentorship and professional development program to foster team growth and leadership in the PMCM Department.
- Deliverable: A structured development program including onboarding plans, training sessions, mentorship pairings, and a performance feedback framework.