SMB - Inside Sales Representative

About Us 

At Office Ally, we’ve been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based solutions, from practice management to electronic health records (EHR), helping providers streamline their operations and reduce administrative burdens. With our freemium model, we provide free practice management software and cost-effective EHR solutions, allowing providers—whether solo practitioners or large groups—to focus on what matters most: patient care. 

At the core of our company are four key values that guide our mission and work: 

• Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects. 

• Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions. 

• Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology. 

• Transparent Communication: Open, honest communication is at the heart of our collaborations—internally and with our clients—ensuring alignment and trust. 

About the Role   

We’re looking for an SMB Inside Sales Representative to join our team. This role is perfect for professionals who are passionate about the healthcare space and are driven by the opportunity to expand market presence and drive revenue growth within the small and medium-sized business segments. As an SMB Inside Sales Representative, you will leverage your expertise in healthcare sales and understanding of SMB needs to qualify inbound leads, build relationships with key stakeholders, and deliver tailored solutions to address unique challenges. 

What You’ll Do 

• Engage with Inbound Leads: Engage efficiently with inbound marketing-generated leads, ensuring a positive and informative customer interaction. 

• Relationship Building: Initiate and maintain contact with potential clients, building rapport and fostering long-term relationships. 

• Sales Pipeline Management: Utilize Salesforce to manage the sales pipeline, tracking leads from prospecting to closing and maintaining accurate records. 

• Market Insight: Stay informed on market trends and industry developments, positioning our products and services effectively. 

• Needs Assessment & Solution Development: Conduct thorough needs assessments to understand client pain points, objectives, and goals. Develop and present compelling product demonstrations and proposals tailored to clients’ needs. 

• Collaboration with Internal Teams: Work closely with marketing, product, and customer support teams to ensure smooth onboarding and successful implementation for new clients. 

• Target Achievement: Consistently meet or exceed monthly and quarterly sales targets and objectives 

What You’ll Need 

• Experience: 1-3 years of experience in healthcare sales or related fields, with a proven track record in B2B sales, particularly in selling software solutions or services within the healthcare industry. 

• SMB Knowledge: Strong understanding of the SMB healthcare market dynamics and the unique challenges faced by healthcare organizations in this segment. 

• Sales Skills: Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and concisely. 

• CRM Proficiency: Experience utilizing Salesforce or similar CRM tools to manage the sales pipeline and customer interactions efficiently. 

• Relationship Building: Proven ability to initiate, build, and maintain long-lasting relationships with clients. 

Nice to Have 

• Healthcare Industry Experience: Previous experience selling healthcare solutions or services to SMBs. 

• Salesforce Expertise: Experience using Salesforce to manage leads, track opportunities, and optimize sales activities. 

• Strong Network: Established relationships with key stakeholders within the healthcare sector. 

The Perks 

• Flexible Work Options – Enjoy the freedom of remote work and flexible scheduling that fits your life. 

• Robust Health & Wellness Coverage – Access comprehensive medical, dental, and vision plans—plus supplemental insurance for added peace of mind. 

• Income Protection, On Us – We cover short- and long-term disability insurance to safeguard your income when it matters most. 

• 401(k) with Company Match – Invest in your future with up to a 6% employer match to your retirement contributions. 

• Career Growth & Learning – From professional certifications to skill-building programs, we invest in your continuous development. 

• Team-First Culture – Collaborate with passionate, driven teammates in an environment where your voice is heard and your contributions are valued. 

• Recharge with Generous PTO – Take time when you need it—we offer ample paid time off to support your well-being and work-life harmony. 

Why You’ll Love Working at Office Ally 

At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We’re driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an SMB Inside Sales Representative here, you will play a crucial role in expanding our presence in the SMB healthcare market, driving revenue, and building relationships with key stakeholders.  

EEO Note 

Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.