Director of Vendor Management

At Claremedica, exceptional is the standard.
Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.

That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At Claremedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits – welcome to Claremedica.

ESSENTIAL FUNCTIONS
The Director of Vendor Management plays a strategic leadership role in overseeing third-party vendor relationships across the organization. This position ensures vendors are aligned with the organization's financial goals, operational needs, and growth strategy, particularly in a healthcare setting where value, performance, and service delivery are essential. With a strong financial background, the Director drives cost-efficiency, contract value optimization, and organizational accountability across all vendor engagements.

DUTIES AND RESPONSIBILITIES

• Lead the end-to-end vendor management lifecycle, including evaluation, selection, negotiation, onboarding, and performance oversight.
• Review, draft, and negotiate contracts to ensure favorable terms and risk mitigation.
• Monitor vendor compliance with contracts, KPIs, and SLAs; identify and resolve deviations or performance issues.
• Analyze vendor spending, trends, and performance data to identify cost-saving opportunities and operational efficiencies.
• Partner with Finance to ensure alignment between vendor invoicing, budgeting, and forecasting.
• Develop and maintain a centralized vendor management system, including contracts, renewal timelines, performance scorecards, and risk assessments.
• Coordinate and support cross-functional project teams in vendor-related activities, ensuring timely execution and financial alignment.
• Serve as the primary point of contact for vendor-related matters across all business units.
• Provide strategic leadership in vendor governance, contract lifecycle management, and procurement best practices.
• Drive vendor consolidation, value optimization, and continuous improvement in service delivery.
• Collaborate with internal teams—including Clinical, IT, and Operations—to align vendor services with organizational needs.
• Report regularly to executive leadership on vendor performance, cost trends, and strategic sourcing opportunities.

SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities.

WORKING CONDITIONS

General office working conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. 

While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus.  Manual dexterity is required to use desktop computers and peripherals. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually moderate.

TRAVEL

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

SAFETY HAZARD OF THE JOB

Minimal Hazards

QUALIFICATIONS/REQUIREMENTS

• Bachelor’s degree in Finance, Business Administration, Supply Chain, or a related field (MBA or related certification preferred).
• 5+ years of experience in project management, vendor management, contract negotiation, or procurement.
• Strong financial acumen with experience in budgeting, cost analysis, and contract valuation.
• Proven negotiation and vendor relationship management skills.
• Ability to analyze complex financial terms and translate them into operational decisions.
• Experience with ERP systems, vendor management platforms, and financial modeling tools.
• Collaborative leadership style and ability to influence across functional areas.
• Familiarity with healthcare operations, service lines, or payer/provider dynamics preferred.
• Proven ability to manage multiple projects and vendors concurrently.
• Excellent communication, negotiation, and relationship management skills.
• Proficient in Microsoft Office Suite, (i.e. Excel, PowerPoint, Word)
• PMP or related project management certification is a plus.
• Highly organized with strong attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Comfortable navigating complex organizational structures and building consensus.