Are you passionate about creating meaningful experiences that enrich the lives of seniors? We are seeking an experienced and dynamic leader to step into the role of Director of Resident Engagement and Program Development. This position plays a key role in shaping vibrant, community-wide programming across our Independent Living, Assisted Living, and Memory Care communities. If you thrive on collaboration, innovation, and making an impact, we’d love to hear from you.
General Purpose/Summary Statement
The Director of Resident Engagement and Program Development is responsible for overseeing whole community programming to include departments across multiple communities, including Independent Living, Assisted Living, and Memory Care. This role ensures that programming and activities meet Bethesda standards and exceed residents and family expectations. This position supports the Activity Directors and Memory Care Directors and collaborates with the Executive Directors and Regional Teams to develop and implement innovative programs that enhance resident engagement and satisfaction.
Benefits Include:
- Medical Insurance - HDHP or PPO (Full-time employees only)
- Vision/Dental/Life Insurance (Full-time employees only)
- Health Savings Account with Company Match (Full-time employees only)
- Flexible Spending Account
- Company matching 403(b) Plan
- Paid Vacation
- Personal, Sick and Holidays
- Paid Volunteer Program
- Total Care EAP (Employee Assistance Program)
- Fitness Reimbursement Program
These benefits may be reduced depending on FT, PT, PRN or temporary job status. To receive certain benefits, eligible employees may be required to meet participation requirements and pay required premiums and other contributions.
Bethesda Senior Living Communities reserves the right to pay a wage/salary that is lower or higher than the above posted compensation range.
Essential Duties/Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Develops and leads Activity and Memory Care program-specific training for the organization, including authoring applicable materials, curriculum, and resources.
- Maintains effective, regular and professional communications with Activities Directors, Memory Care Directors, Executive Directors and others as needed.
- Conducts weekly and monthly scheduled calls with Activities and Memory Care leadership.
- Conducts site visits to help ensure standards, compliance and quality assurance among all communities.
- Participates in the development of activity and memory care program standards, systems, policies and procedures.
- Presents clear and completed proposals to the COO & other leaders, articulating the resources required to achieve desired outcomes.
- Participates in the development of activity and memory care programming that provides a dynamic, creative, and socially engaging atmosphere at Bethesda’s communities.
- Ensures that all activity and memory care programs focus on Bethesda’s Standards required to meet the needs of residents.
- Collaborates with the COO and Regional Team to implement new activity and memory care programs and ensures high utilization, participation and compliance.
- Ensures all of Bethesda’s Activity and Memory Care programming are innovative, unique, branded, and well-executed.
- Assists in interviewing, onboarding and training new Activities and Memory Care leadership including Activity Directors and Memory Care Directors.
- Creates and helps to support policies around standardization and expectations of Activity programs.
- Identifies areas of opportunity within communities and works with Executive Director to enhance the program.
- Ensures standards are defined, monitored and communicated in a consistent manner.
- Assists in opening new communities, including team hiring of Directors, training, onboarding, setup, and new program development.
- Participates in and/or presents at industry conferences and community events to promote Bethesda’s propositions in activities.
- Develops relationships and a professional network with vendors and other industry leaders.
Managerial Breadth/Scope of Job
While there is not a direct reporting relationship between the community level Directors and the Director of Resident Engagement and Program Development, s/he will have the leadership skills to effectively manage those relationships and positively influence the performance of community-level teams. This includes leading, guiding, and inspiring a diverse team of Activity and Memory Care Directors and their teams to enhance Bethesda’s resident programs.
