Enterprise Solutions Specialist - Remote

We're excited to announce an Enterprise Solutions Specialist position available at Bryten! We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and engagement. 

Featured Perks & Benefits to Keep You Inspired 

• Medical plans with choices to fit your needs 
• Dental and Vision insurance options 
• Health Savings Account (HSA) with employer contribution 
• Financial security benefits including 401k Plan with company match 
• Optional life insurance +addl voluntary life 
• Optional short-term disability +options for long-term disability 

Wait, we've got more!!!  

• Supplemental life insurance with critical health insurance and accident insurance 
• Vacation program accruing immediately upon hire 
• Sick time when you need it 
• Paid holidays + floating holidays to celebrate those special times 
• Company-sponsored wellness initiatives 
• Continuous education with development programs and more! 

Here are some responsibilities for the potential Enterprise Solutions Specialist:   

• Extensive knowledge of business applications used within the multifamily industry such as Yardi Voyager, RealPage, OneSite, and/or ResMan 
• Familiar with basic accounting principles in order to interpret resident ledgers and communicate effectively with accounting personnel, corporate teams, and property teams 
• Intermediate proficiency in Microsoft 365 tools, including Teams, Outlook, Excel, and Word 
• Proficiency to set up a new property PMS (Property Management System) from start to finish 
• Serve as a knowledgeable resource for team members seeking additional training, clarification, or support 
• Monitor the help desk and provide Day to Day support for End-users across Property Management and other related software platforms 
• Work collaboratively with team members to resolve support requests accurately and in a timely manner 
• Troubleshoot and resolve software application issues, following the escalation paths when necessary 
• Collaborate across departments to document and refine system processes 
• Act as Liaison between internal Bryten teams and Software Vendors 
• Maintain technical functionality of Operational and Financial reports as requested by Leadership. Document scope for creating additional reports as needed. 
• Any other task as assigned. 

As the ideal candidate, your background includes: 

• Demonstrate ability to communicate clearly and concisely, both verbally and in writing, in English for business necessities including: 
• Communications with customers, coworkers, supervisors, and vendors. 
• Ability to explain technical concepts to non-technical users 
• Emergencies or other situations in which team members must speak a common language for safety 
• Demonstrate ability to communicate clearly and concisely in both large and small group settings 
• Experience in producing and explaining reports to Clients, Owners, Asset Directors, Site Teams, and new software users 
• Bachelor’s degree in Information Systems, Business Administration, or related field. 
• Two or more years’ experience supporting IT applications used in the multifamily industry 
• Knowledge of cross-system integration and how applications interact within a property management technology ecosystem. 
• Proficiency with basic SQL concepts with a working knowledge of database schema and structures 

Bryten complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact Talent Acquisitions at TalentAcquisition@livebryten.com

Equal Opportunity Employer (EOE)