As Internet Sales Manager, you will be responsible for selling new and used vehicles to customers while providing exceptional service. This role involves understanding customer wants and needs, demonstrating strong product knowledge, and delivering complete satisfaction with your guests and team members involved. You are to model behaviors and a culture for success including integrity, respect, drive, community, fun and pride without ego, with self-confidence, and creativity.
Job Duties and Responsibilities including, but not limited to:
Follow the sales pledge and process with all sales professionals and guests.
Communicates effectively with internet guests and prospects according to their preferred method of communication.
Strong utilization of the CRM to maximize vehicle sales opportunities.
Handles all internet inquires in timely manner aligned with the dealership standards and expectations.
Maintain a deep knowledge of the markets and automotive retail industry. Participate in process and policy discussions of the company to continually adapt to the changing market.
Attends all sales meetings.
Attends all vehicle product demonstrations and trainings as directed by Sales Manager.
Ensure Dealership reputation is top of CSI and other consumer ratings, including BBB and Google.
Ensure compliance with all applicable laws, rules, regulations (i.e. OSHA Right-to-Know), and standards to maintain the legality and business integrity of Dealership.
Review inventory daily to ensure proper stock of vehicles.
Attain accurate and daily logs.
Ensure that the work areas and guest areas are kept clean.
Maintain safe work environment.
Other tasks as assigned.
