Leavenworth Haus
Position Summary:
As a Community Director, you are an energetic and driven individual with a passion for working with people. This role is responsible for managing all facets of a multi-million-dollar asset. This position will be responsible for creating a positive environment to allow for optimal teamwork, maintain efficient daily operations, lead the service and leasing teams, while also meeting financial goals and increasing asset value. A successful Community Director is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities:
- Consistently meet monthly income and expense budgets for the community
- Perform pre-move out inspections with Service Manager, timely
- Schedule timely completion of make-readies and service requests with maintenance staff and vendors
- Review monthly financial performance reports with onsite teams; set strategy for meeting budget, revenue management, and expense control
- Complete market analysis and shop competitive properties at least monthly; Implement marketing and leasing strategies daily
- Prepare, approve and sign accurate and timely payroll records; manage overtime except for an emergency
- Manage any staff issues promptly; communicate performance evaluations of site staff to Area Director and/or Regional Director
- Assist with interviewing and recruiting associates; mentor and develop all associates
- Prioritize leasing for all office associates daily and conduct tours as needed
- Manage and negotiate all lease renewals in a timely manner and promote resident retention
- Prepare and disseminate deposit accountings accurately and on time
- Manage vendor relationships for best pricing, quality and service
- Process prospective resident applications and conduct new move-in orientations
- Diligently ensure pool and spa maintenance is completed daily, when applicable
- Manage and complete property improvements and preventive maintenance scheduled tasks, promptly
- Process all resident, financial, analytic and reporting tasks for the community
- Maintain office and maintenance inventory and pay vendor invoices timely
- Monitor supplies and maintain equipment
- Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards
