Position Summary:
As a Service Technician 1, you are a multi-faceted maintenance professional providing quality service in a timely manner to our residents and community. Under the direct oversight of the Service Manager, this role is responsible for completing repairs in occupied apartment homes as well as executing repairs requested by the company. In addition, this role is responsible for conducting efficient daily maintenance tasks while increasing the asset value and integrity of each community you work at. You are able to work independently in all aspects of your role and at a consistent, quality pace. You are expected to complete the required number of work orders per day as determined by your Service Manager / Area Service Manager, depending on level of work order difficulty. A successful Service Technician 1 is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities:
- Perform service requests for residents daily and timely with moderate supervision and assistance
- Perform system repairs on electrical, plumbing, boilers, hot water heaters, HVAC systems, appliances, etc.
- Perform detailed work with carpentry, drywall repairs and interior/exterior painting, etc.
- Perform preventative maintenance as assigned
- Clean pools as directed, monitor chemical balance, maintain logs as required by city ordinances, when applicable
- Perform daily grounds maintenance of the property including picking up and disposing of all trash, pet defecation removal, maintain pet waste stations, and sweeping walkways
- Participate in property improvements and preventive maintenance scheduled tasks, promptly
- Must utilize personal cell phone and specified apps as part of your daily role
- Must use personal vehicle to go between properties as assigned during work hours
- Must take part in the on-call rotation, as scheduled
- Willing and able to help Maintenance Technician team on unit turns when needed