Continuous Improvement Manager - New England

Mission of the Role (What you will be doing): 

As an integral team member, you will lead our continuous improvement initiatives and embed lean principles across our operations. In this role, you will drive process optimization, eliminate waste, and foster a culture of continuous improvement. The ideal candidate possesses excellent problem-solving skills and has a proven track record in implementing lean methodologies to achieve measurable results. 

Objectives of this role:

• Use lean tools to identify inefficiencies and areas for improvement. 

• Developing, implementing, and sustaining lean transformation strategies aligned with business objectives. 

• Leading cross-functional teams to implement process improvement projects. 

• Training and coaching employees on lean tools such as 5S, Kaizen, Six Sigma, and Kanban. 

• Analyzing data to monitor and measure the impact of lean initiatives and presenting results to stakeholders. 

• Establishing and monitoring KPIs to track continuous improvement efforts. 

• Collaborating with leadership to prioritize improvement opportunities and allocate resources.    

Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements): 

• Conduct detailed process analyses of current workflows to identify waste, operational inefficiencies, and alignment with lean principles. 

• Facilitate workshops, training, and brainstorming sessions on lean tools and frameworks. 

• Implement standard operating procedures (SOPs) and best practices across departments based on lean principles. 

• Track and report key performance indicators (KPIs) to assess process improvement success and present them to senior management. 

• Support the development of a strategic roadmap for lean transformation and evaluate the effectiveness of implemented changes. 

• Work to improve workplace organization and operational efficiency, including 5S implementation. 

• Aligning with management to integrate lean initiatives with business objectives and customer needs. 

• Lead Kaizen events to promote small, incremental changes across teams. 

• Stay updated on industry trends and best practices in lean management.  

SupplyOne Core Values (Behaviors and values that are essential to be successful in our environment)  

• People First - Fosters culture that prioritizes trust and respect, focuses on well-being, growth and development of employees, emphasizes collaboration and honest, open and direct communication, is accountable for actions 

• Unique Customer Solutions - Listens to customers and understands their unique needs, goes above and beyond to deliver innovative customer solutions, demonstrates an entrepreneurial mindset 

• Passion to Serve - Responds quickly to customer needs, delivers on commitments, exhibits a sense of urgency, demonstrates a commitment to making a positive impact on customers, employees and communities, embraces empathy, integrity and compassion in all interactions 

• Agility - Quickly adapts to changing customer needs and market dynamics, demonstrates and encourages creativity, flexibility and intelligent risk taking, embraces forward progress and change, open to new ideas 

• Growth Focus - Results driven, continuously drives profitable growth, not satisfied with status quo, continuously seeks improvement, embraces stretch goals 

Qualifications (What you’ll need to be successful): 

• 5+ years of experience as a lean manager or in a similar role in process improvement, operations leadership, process optimization, or lean management. 

• Proficiency in process improvement frameworks and lean methodologies/tools like 5S, Value Stream Mapping, Kanban, and Six Sigma. 

• Hands-on experience in project and change management with a track record of delivering measurable results. 

• Strong analytical skills to interpret data and identify improvement opportunities. 

• Excellent communication and leadership abilities to influence teams and stakeholders. 

• A results-driven mindset with a focus on measurable outcomes. 

• Strong commitment to fostering a culture of continuous improvement. 

• Familiarity with manufacturing, logistics, or service industry workflows.  

Preferred skills and qualifications: 

• Relevant certification in Six Sigma (Green Belt/Black Belt) or Lean Management. 

• Proficiency in process mapping software and tools  

• Knowledge of agile methodologies or frameworks. 

• Ability to manage multiple projects in a dynamic environment. 

• Strong facilitation skills for conducting workshops and Kaizen events. 

• Strong leadership skills to drive organizational change and engage teams. 

• Knowledge of data analytics tools to measure and interpret performance metrics. 

The final base pay offered to the successful candidate will be determined by factors such as work location, job-related skills, qualifications, experience, responsibilities, and relevant education and training.  In addition to our compensation, we offer a comprehensive benefits package including the following:

• Bonus based on company performance 
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off (including vacation, company holidays, and parental leave)
• Employee Assistance Program (EAP)
• Other benefits such as life insurance, disability coverage, and wellness programs