Client Service Specialist

Client Service Specialist

This is a float position and may require coverage at our Silverton, Salem, Albany and Keizer locations.

Willamette Valley Bank is seeking a personable and welcoming individual with a desire to build and foster relationships with customers, community members and fellow staff members.

Some of the Key Responsibilities Include

• Handles basic account inquiries on phone and in person for existing and prospective customers
• Assists customers with transactions such as deposits, withdrawals, transfers, check cashing and wire transfers
• Works as part of a team to create exceptional and personalized customer experiences
• Displays commitment to financial success of customer and WVBK through diligence and adherence to safety protocols including confidentiality, regulatory compliance and fraud prevention

What We Offer

• Competitive compensation and benefits package
• A caring, stable and safe working environment
• Experienced and helpful leadership

Qualifications

• Exceptional customer service skills
• Ability to work effectively on a team
• Prior cash handling experience is preferred
• High school diploma or GED equivalent is required
• Strong desire to educate and influence customer use of technology and bank products
• Ability to always display professional demeanor
• Critical thinking and problem resolution skills are required
• Strong communication skills

This is a float position and may require coverage at our Silverton, Salem, Albany and Keizer locations.

About Us

Where Local Means Everything…

If you ask us, local means that our connection to the places in which we work goes beyond geography, it means we are ingrained in the local economy, we are part of the culture, and we help support our neighbors through volunteering, community outreach, and charitable donations.

Banking Local means your money gets reinvested into your local communities and keeps your small towns thriving. When you put your money in a local bank, you are helping to provide a tractor to local farmers, an oven for the neighborhood bakery, and a home for the family next door.

ADA Statement: The responsibilities listed are representative of the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Willamette Valley Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected characteristics. If you require an accommodation during the application or interview process, please contact us at: careers@wvbk.com