Senior Coordinator, City Solutions
Job Details
NLC - Washington, DC
Full Time
4 Year Degree
$46,086.00 - $57,585.00 Salary/year
Up to 25%

Consistent with the mission, vision and values of National League of Cities, this employee is responsible for providing support to the Center for City Solutions. This individual will be responsible for scheduling, budget, and expense reporting; working together with the Senior Executive on research, writing, and program coordination. This individual will also work with the Center’s Directors, Senior Specialist, Marketing and Communications, and other team members to effectively coordinate Center meetings, events, press, and programming.



  1. Meeting Planning and Coordination
    • Assist in the planning of meetings and events, including supporting logistics, travel, catering, etc.
    • Handles strategic scheduling for the Senior Executive to include calendar, logistics, and on the ground meetings.
    • Lead the coordination of meetings and events as needed in collaboration with Business Events.
    • Make travel arrangements, coordinate reservations, arrange conference rooms and room setup, etc.
    • Investigate and resolve logistical problems as needed.
    • Maintain schedules and calendars for department staff.
  2. Meeting and Conference Material Coordination
    • Organize the delivery and return of materials for meetings and events in collaboration with the Business Events team, shipping vendors, and on-site staff.
    • Ship needed materials to conferences and verify the delivery of materials at conference locations.
    • Coordinate the return of materials from conference locations back to NLC.  Verify and reconcile receive items with original shipment manifests.
    • Travel to conference / meeting sites when needed to assist in the coordination of on-site logistics.
  3. Communication and Marketing Coordination
    • Keep abreast of emerging trends in focused areas within the Center to include, but not be limited to: mobility, autonomous vehicles, future of work, technology in cities, and preemption and local democracy
    • Works with Senior Specialist, Marketing and Communications to schedule and support media requests, writing for external outlets, and speaking presentations.
    • Helps maintain web presence for Center for City Solutions by building new pages and updating existing pages coordinated with Senior Specialist, Marketing and Communications.
    • Facilitate the submission of material development and marketing requests with the Communications and Marketing department.
    • Collect details on the intended audience, product, scope, program, etc. and complete intake forms.
    • Monitor the status of communications and marketing requests, coordinating additional follow-up and support as needed to keep projects moving forward.
    • Review draft materials and provide feedback as needed.
  4. Department Operations
    • Provide support for Center for City Solutions events by drafting invites to speakers, maintaining RSVP lists, and helping with logistics
    • Maintains and updates list of department wide research projects, technical assistance, and leadership education programming—and coordinates goals and measurements amongst team members
    • Initiate, facilitate, and develop agendas for department meetings.  Track and follow-up on action items.
    • Maintain a dashboard of ongoing activities and projects for the department.
    • Resolve project issues; escalate concerns to the appropriate Director for resolution when needed.
    • Collaborate with HR in the coordination of interviews of team members.
    • Participate in the interview of candidates for department positions and coordinators in other departments.
    • Coach and mentor junior coordinators both within the team and those working for other departments.
    • Analyze and improve office processes and policies in collaboration with team members.
  5. General Administrative Duties
    • Prepare, type, and proofread confidential letters and memorandum.
    • Screen and direct mail, telephone calls, and visitors.
    • Distribute communications and materials to staff.  Relay messages between team members and departments.
    • Receive, reconcile, and process bills.  Review invoices and payments for accuracy.
    • Prepare and submit CDRs. Reconcile director and department expenses.
  6. Perform other duties and complete special projects as assigned.

Education and Experience:

  • Bachelor’s degree and 2 years of practical experience, or an equivalent combination of education and experience
  • MS Office skills (Word, Excel, PowerPoint, and Outlook)
  • Demonstrated knowledge of online tools, computer databases, and business systems
  • Experience working with city officials and/or city governments preferred

Work Environment:

Work is typically performed in a standard office setting working at a desk or table on a level surface.  Some travel is expected to attend local, regional, and national events.  May be required to work more hours than normal during a regular workweek depending on workload and deadline requirements.