Position Classification:
Regular, full-time, hourly, non-exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO?
The hourly rate is $19.82 which translates to $41,226.00 per year.
General Work Schedule:
Position typically works 40 hours per week Monday through Friday 8:00am to 5:00pm.
Position Title: Information Specialist II
Department: Undergraduate Admissions and Recruitment
Position Overview:
Supports Undergraduate Admissions and Student Financial Services departments with communications through the entire recruitment funnel both in print and email. Responsible for the quality and timely dissemination of materials and communication. Handles scholarship data, reports, awarding and communication. Serves as liaison between departments for scholarship inquiries.
Department Specific Essential Job Functions
The specialist will work in the CRM to build, manage and disseminate communication tracks for undergraduate prospective students. Supports multiple campus constituents in their efforts to deploy and maintain communication plans and engage prospects through the CRM. Serves as liaison between Admissions and the Marketing team and other campus partners for all print and promotional materials, responsible for inventory management and ordering. Oversees and manages the production and dissemination of print and promotional materials. Responsible for weekly prospect imports into CRM. Monitors texting software data, adding new users as needed.
Maximize the efficiency of the Scholarship Management Software, the data inside it, and use the software to improve customer care. Understands and analyzes the data held within Scholarship Management Software and disseminates awards. Creates and disseminates award communications to students. Serves as liaison between users. Assists with other functions related to scholarship, state and federal fund management. Other duties as assigned.
Qualifications/Experience Required:
Requires a bachelor’s degree in job related field plus 3+ years of relevant experience in the chosen field or equivalent combination of education and experience.
Qualifications/Experience Preferred:
Experience with CRM systems/and or/Student Information System. Scholarship Management Software experience. Marketing/communications background.
Knowledge/Skills/Abilities:
Good computer and communication skills. Excellent proofing and editing skills. Must possess the ability to organize projects, handle multiple tasks simultaneously, meet deadlines, and deal effectively with confidential or sensitive information. Must possess the willingness to seek and accept responsibility. Understanding of the importance of CRM as a core enterprise tool in driving revenue efficiency in the University. In depth knowledge of the Marketing and Admissions process and requirements.
Physical Demands:
Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.
