Personal Banker

An exciting Opportunity Awaits You in our St. James Market!

Step into a dynamic and rewarding role as a Personal Banker, where you'll be a key member of our Retail Services Team - welcoming customers, building lasting relationships, and delivering exceptional service every day! In this fast-paced environment, you'll take on a variety of responsibilities that make a real impact. Your expertise will shine through in every customer interaction, adding value and trust to each experience.

What You'll Do:

• Deliver an extraordinary experience with every interaction - whether in person or over the phone.
• Build and nurture long-term relationships by consistently providing exceptional value and professionalism.
• Master a proven, structured approach to uncover customer needs and offer tailored financial solutions.
• Open new accounts and guide customers through a Customer Value Process.
• Accurately and efficiently process financial transactions using a cash recycler.
• Uphold our Culture Standards - greet customers by name, maintain eye contact, and go the extra mile to assist with questions and concerns.
• Safeguard customer privacy and educate clients on how to protect their financial information.

What we are looking for:

We are seeking individuals who are passionate about delivering exceptional service and eager to grow in a dynamic, team-oriented environment. Ideal candidates will bring:

• Previous banking experience (preferred but not required-we're happy to train the right person!)
• A strong desire to learn, grow, and advance your career
• A genuine commitment to serving others with care and integrity
• Functional expertise and attention to detail
• The highest standards of confidentiality
• Outstanding communication and interpersonal skills
• Professionalism and sound business judgement

Benefits Included in this Opportunity:

• 100% Employer Paid Health and Dental Insurance Premiums for each employee
• Health Savings Account (HSA) Contribution available
• Life Insurance and Long-Term Disability Insurance
• 401k with an Employer Match
• Flexible Spending Plan
• Vision Insurance Plan
• Community Impact Time Off - give back to the causes you care about
• Generous Paid Time Off (PTO) and Paid Holidays
• Employee Sick & Safe Time Accrual

Work Schedule: 8-hour shift between 7:30 a.m. - 5:30 p.m. Monday - Friday, and a Saturday morning rotation - 8 am - 11:00 am

Wage Range:  $17.00 - $19.25

Pioneer Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law. 

Member FDIC