Supervisor, Apheresis

POSITION SUMMARY:  

Plans, organizes and supervises the daily activities of apheresis technicians in the collection of selected blood componenets from a donor through apheresis technique, following standard operating procedures (SOPs).  Makes decisions related to the smooth running of the donor apheresis area and coordinates work flow to ensure donor blood components are drawn in a timely, safe and efficient manner.

DUTIES AND RESPONSIBILITIES: 

1. Oversees all apheresis collection activities within assigned center to ensure safe and efficient operations and adherence to LifeShare Blood Center policies and procedures, regulations of FDA and OSHA, and AABB standards.
2. Provides immediate supervision to team members, to include assigning duties, scheduling work hours, and approving/denying requests for time off to ensure staffing levels are adequate.
3. Manages personnel activities, to include interviewing, hiring, coaching, counseling, disciplinary action, and performance reviews.
4. Provides adequate training and in-service programs and maintains documentation for apheresis  staff to maintain a high degree of proficiency.
5. Accountable for adherence to budgeted operating expenses, overtime and close supervision of time sheets to ensure adherence of scheduled work hours; may assist in the development of departmental budgets on an annual basis.
6. Interacts with prospective apheresis, allogenic (homologous) or other special blood donors and other visitors, providing information about Blood Center services and programs, answering questions about donor criteria, and guiding prospective donors through the donation process.
7. Performs apheresis collection procedures from various donor categories; includes obtaining demographic information and medical history, performing mini-physical examination, venipunctures and observing for donor reactions.  May also assist in drawing allogenic (homologous) or other special donors.
8. Administers post venipuncture care to donors, ranging from serving refreshments to caring for donors who may have any type of reaction related to the blood donation process.
9. Maintains and reviews all required donor charts, to include preparing paperwork and supplies for donor apheresis procedures, recording lot numbers of solutions and supplies used during procedures, reviewing donor records and sending records to Medical Director as indicated by SOPs.
10. Monitors and participates in Quality Control/Assurance activities of Apheresis department; ensures all Quality Control procedures are followed, records are complete, accurate and are properly maintained.
11. Maintains all apheresis equipment in good working order, cleaning and performing preventive maintenance as needed.  Ensures that apheresis staff cleans work areas and equipment in compliance with SOPs.
12. Attends meetings and seminars as necessary to maintain proficiency and knowledge of developments in Apheresis field.

1. Follows all policies and procedures issued by the Blood Center, regulatory requirements (e.g., FDA, OSHA, AABB) and complies with good manufacturing practices (cGMP) and good tissue practices (cGTP). 
2. May drive a Company vehicle as necessary to administer apheresis collection procedures offsite.
3. Meets and exceeds customer expectations and adheres to established quality practices while seeking to continually improve work performance.
4. Models LifeShare’s mission and values, integrating them into daily decisions, behaviors and actions.
5. Promotes cooperation and communication within a team to achieve Company and departmental goals and deliverables.
6. Completes other projects and duties as may be assigned.

QUALIFICATIONS - KNOWLEDGE / SKILLS / ABILITIES:   

1. Associate’s degree in related field, plus
2. At least three (3) years of related experience, including supervisory experience, or an equivalent combination of education and experience sufficient to perform the duties of the job.
3. Nursing license (LPN/LVN or RN) preferred
4. Must be familiar with or demonstrate ability to learn all FDA regulations governing blood banking, AABB standards, OSHA regulations, and Good Manufacturing Practices (cGMP)
5. Must demonstrate a positive approach toward donors, technicians and other staff members, acting in a highly professional manner at all times.
6. Must be self-motivated, dependable, punctual, and have demonstrated effective organizational and communication skills.
7. Must be able to maintain confidentiality of donor information at all times.

PHYSICAL DEMANDS / WORKING CONDITIONS / ENVIRONMENT:

1. Work is generally performed in the donation center. 
2. Must be able to lift apheresis equipment and supplies up to 35 lbs., unassisted.  
3. Must be able to perform duties requiring standing or bending for long periods of time without relief.
4. Must be able to work irregular hours, in excess of 8 hours per day, and week-ends, including rotating week-end call with other staff members.
5. Must be able to work with needles, scissors, blood bags, human blood and collection equipment and deal with stressful situations.
6. Work involves potential exposure to infectious diseases from blood and blood products.
7. May require operation of a Company vehicle for offsite procedures or meetings; must possess a valid driver’s license and be insurable by our commercial auto insurance carrier.

The requirements and physical demands listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.