KNOWLEDGE / SKILLS / ABILITIES:Â
- High school diploma or equivalent
- Phlebotomy certification preferred
- Satisfactory completion of in-house training program and proficiency checks within first 90 days of employment
- Possess current CPR certification or satisfactorily complete CPR/First Aid Course within first 6 months of employmentÂ
- Must be dependable, punctual and have effective communication skills
- Must demonstrate a positive approach toward donors and other staff members, acting in a highly professional manner at all times
- Ability to demonstrate accurate phlebotomies with large gauge needle
- Demonstrated basic knowledge of computer equipment and software; ability to learn and utilize our donor management system, with training
- Demonstrated accuracy in complete and concurrent documentation
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ADDITIONAL DUTIES, RESPONSIBLITIES AND QUALIFICATIONS:
FLOATER:Â All of the above, plus
- Is cross-trained to support plasma processing procedures
TEAM LEAD:Â All of the above, plus
- May provide guidance and direction to junior phlebotomists
- Makes decisions relative to safety issues, company policies and public relations
- Performs departmental record control responsibilities to include review, corrective action and organization
- Meets or exceeds all position competencies and departmental quality standards  Requires satisfactory completion of team leader training modules
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PHYSICAL DEMANDS / WORKING CONDITIONS / ENVIRONMENT:
- Ability to pull and lift equipment and supplies up to 50 lbs., unassisted Â
- Ability to perform duties requiring standing or bending for long periods of time without relief  Ability to bend, stoop or kneel
- Must be able to work flexible and/or extended shifts
- Requires work with needles, scissors, blood bags, human blood, and collection equipment  Work involves potential exposure to infectious diseases from blood and blood products
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CORE COMPETENCIES:
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Customer Service
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We make every decision and measure every outcome based on how well it serves our customers, both internal and external.
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Coaching
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We are committed to continuous investment in the personal and professional growth of our team members; we also ask our employees to actively take responsibility for their own self-development.
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Communication
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We communicate directly, honestly and respectfully, informing our teams and sharing feedback at all levels.
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The requirements and physical demands listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.
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Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
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