Account Manager

LifeShare is seeking an Account Manager to develop and nurture relationships with businesses, schools, churches, and civic organizations in the community to encourage them to host blood drives.  The Account Manager will work with the hosts’ drive chairpersons and coordinate with our blood collection teams to plan, market and execute successful blood drives at locations throughout the community.  Through their efforts, they help to ensure a safe blood supply is available in our community when needed for traumas, therapies and treatments.

Join us in our important mission to connect donors and the lives they impact.

The ideal candidate has a background or interest in sales, development, community outreach, marketing; or public relations; excellent presentation and interpersonal skills; and a passion for service to our community.  Travel throughout the surrounding community is required; must have reliable transportation, a current valid driver’s license and satisfactory driving record.

Beginning base salary is $44760.00 with incentive bonus and advancement opportunities. LifeShare offers a generous benefits package, including free medical, life and disability insurance; employer contributions (6%) to the 401(k) retirement savings plan, paid time off, and employee wellness program.

GIVE BLOOD. SHARE LIFE.

KNOWLEDGE / SKILLS / ABILITIES:   

1. Associate’s degree in marketing, public relations or related field, plus
2. At least two (2) years of sales, business development or other relevant experience, or an equivalent combination of education and experience to perform the job duties.
3. Excellent written and verbal communication skills; effective interpersonal skills.
4. Demonstrated skills and experience in public speaking.
5. Must be self-motivated to schedule and follow-up on meetings with little or no direct supervision.
6. Ability to use a computer to retrieve or record blood drive information.
7. Must demonstrate a positive approach toward donors, drive chairpersons, the community, and coworkers, acting in a professional manner at all times.

ADDITIONAL DUTIES, RESPONSIBLITIES AND QUALIFICATIONS:

LEVEL II:  All of the above, plus

1. Helps develop and schedule in open/vacant territories under supervision of Regional Director
2. Maintains social media account in conjunction with Marketing, Regional Director and other Account Managers
3. At least six (6) months of experience in blood collection account management
4. Demonstrated ability to consistently achieve established collection goals
5. Demonstrates proficiency in blood typing for educational purposes. 
6. Demonstrates strong ability to develop accounts and project product collections with high accuracy
7. Proven ability to communicate effectively with donor services team leaders

LEVEL III:  All of the above, plus

1. Helps develop, mentor and coach newer Account Managers under the direction of the Regional Director. 
2. May plan region’s retail drive scheduling strategy, as directed by the Regional Director 
3. Demonstrated strong ability to add new accounts
4. Demonstrated strong understanding of donor eligibility criteria
5. Demonstrated ability to consistently exceed established collection goals

BILINGUAL:  All of the above, plus

1. Utilizes bilingual abilities to book and coordinate blood drives in Spanish-speaking communities        
2. Assists with development of marketing materials for Spanish-speaking donors
3. Fully bilingual (English/Spanish) verbal and written communication      

PHYSICAL DEMANDS / WORKING CONDITIONS / ENVIRONMENT:

1. Work requires irregular hours, including evenings and weekends.
2. Requires travel within the community to meetings and events; must have reliable transportation with state minimum insurance coverage, possess a valid driver’s license and be insurable by our commercial auto insurance carrier.
3. Must possess a Real ID compliant form of identification for access to DoD installations and federal facilities for presentations and coordinating blood drives  
4. Low risk of exposure to infectious disease from contact with human blood and blood components while at blood drives.

The requirements and physical demands listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.