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WHEELCHAIR AGENT

Job Details

BIRMINGHAM, AL

Description

Job Title:  Passenger Service Attendant – Wheelchair Agent/cabin cleaner

Position Objective: To fulfill the passenger services obligation for airline passengers who require a wheelchair either by necessity or for comfort.

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Transport passengers safely to and from required locations remaining alert to potential hazards which may cause an accident.
  • Provide special assistance, general information, and directions to passengers as necessary in order to provide positive passenger relations.
  • Project a positive and friendly image when interacting with passengers, responding to inquiries from airlines, staff, and the general public.
  • Coordinate with dispatcher for assignments and gate agents regarding wheelchair assisted passengers.
  • Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes.
  • Complete incident reports for accidents and out of the ordinary events while transporting passengers.
  • Complete wheelchair logs to document “pushes.”
  • Perform other duties as required

PHYSICAL REQUIREMENTS:

  • Must be able to lift, squat, stoop, push, stand, and bend throughout the course of a shift.
  • Must be able to lift, carry, and/or hold 75 pounds or more.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • If over 18 a High School Diploma, GED or equivalent may be required in some locations.
  • Must have reliable transportation

Hourly Pay Rate: $10.00 PLUS TIPS!

 

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