Job Title: Fitness Attendant
Job Status: Part Time – Non-Exempt
Division: Park and Recreation Services
Primary Work Location: Community Recreation Center – Fitness Center
Reports To: Wellness Membership Manager
Supervisory Responsibility: None
Position Summary
The Fitness Attendant will be responsible for creating a positive member experience by providing a superior level of customer service to Wheeling Park District fitness members and guests. Flexible schedule; various shifts on weekdays and weekends as designated by Wellness Membership Manager or Wellness Manager as necessary.
Essential Job Duties
- Maintain and promote excellent fitness member relations and open communication with all current and potential new fitness members; handle any adverse situations with members.
- Greet and direct members, guests and visitors in person and on the phone while answering fitness area questions and providing pertinent information specific to the fitness area.
- Point of Sale and membership sale processing.
- Assist in administrative support tasks as assigned including, but not limited to, general reporting, cleanliness of fitness floor, folding towels, etc.
- Conduct orientation for new members and conduct tours for external visitors and potential members.
- Accurately audit and monitor attendance and usage of member population.
- Assist in maintaining an accurate inventory of all fitness center supplies.
- Maintaining a clean and safe fitness floor, cleaning and checking equipment and reporting any repairs or maintenance to both Wellness Membership Manager and Wellness Manager, performing assigned cleaning tasks and organizing fitness equipment.
- Maintaining operation of fitness center (opening, closing operations).
- Attend all staff meetings and mandatory training sessions.
- Maintain confidentiality.
- Maintain a clean and organized work environment.
- Performs the job safely and in compliance with Park District policies, procedures, work and safety rules.
- Support and exhibit the established organizational values of respect, communications, integrity, innovation, recognition, continuous learning, fun, empowerment and people.
- Perform other duties or special projects as assigned by the Wellness Managers.
- Act as Manager on Duty in absence of Wellness Membership Manager/Wellness Manager.
- Performs other duties or special projects as assigned.
- Attend and participate in all schedule in service training and safety programs.
