Admin Assistant - Receptionist

Responsible for meeting and greeting visitors and providing them with first class customer service. Also in charge of maintaining a pleasant and welcoming, but efficient and professional reception area.

Duties:

• Effectively & professionally answering the telephone and dealing with inquiries.
• Receiving deliveries, couriers, incoming faxes & arranging distribution to recipients.
• Logging information on calls received and maintaining detailed records.
• Typing letters, reports and other documents often of a sensitive and confidential nature

KEY SKILLS AND COMPETENCIES

• Flexible and able to adapt easily to new situations and developing workloads.
• Ability to evaluate tasks and suggest improvements.
• Professional & approachable telephone manner, can deal with customers at all levels.
• Creating formats for documents.
• Excellent attention to detail and high accuracy levels both numerical and literate.
• Good IT skills including knowledge of Excel, Word and Outlook.
• Logical and methodical approach to working.
• Ability to work on own and as part of a team.
• Clear understanding of all relevant legal obligations and data protection rules.