Who We Are
We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.
At Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.
General Purpose: Responsible for the overall production and operation of the Business Lending Department.
Essential Duties/Responsibilities:
- Direct daily business lending operations and work as a producing manager, growing and maintaining a personal commercial loan portfolio. May delegate portion of responsibilities, when necessary, but may not delegate overall responsibility for results nor any portion of accountability. Work in conjunction with the Credit Administration Manager to conduct daily operations of the Business Lending Department. Implement and execute all Vice President Business Lending approved decisions.
- Responsible for approving, rejecting, and processing business loan applications; verifying applications for completeness; conducting credit investigations; determining value and status of collateral (if any); establishing a signature limit (if applicable); and documenting business loans as per Credit Union policy and procedures.
- Facilitate business lending by seeking potential clients. Effectively explain Credit Union
- products and services. Responsible for Business Lending staff cultivating and meeting department goals. Cross-sell products and services when appropriate.
- Provide input for the development of department budget consistent with the strategic plan and overall budget. Implement and monitor the budgetary process for the department in conjunction with the Vice President Business Lending.
- Remain current on changes within the legal, regulatory, economic, competitive, and technology environments that may affect the operations function. Implement operations procedures that are in compliance with applicable federal and state regulations.
- Assist the Vice President Business Lending with respect to recommendations for hires, terminations, promotions, transfers, performance appraisals, training and development, and interpretation of credit union rules and policies for department personnel. Conduct all personnel functions in accordance with applicable statutes (e.g., EEO, OSHA, Fair Labor, etc.)
- Conduct financial analysis of services designed to maximize profits and broaden services. Prepare recommendations for the Vice President Business Lending regarding changes in or adjustments of services for analysis and action.
- Establish, maintain, and monitor policies, procedures and internal controls. Read, interpret, review, and comply with all federal and state legislation pertaining to the operations of the Business Lending Department.
- Responsible for monitoring the delinquency of commercial/business loans, including the early-stage collection calls. Assist the Collection Department in review of delinquent accounts, inspections, and review of inventory.
Other Duties/Responsibilities:
- Prepare standardized reports as directed by Management, including, but not limited to, the Quarterly Business Reports and Loan Watch List.
- Provide staff training on business loan functions.
- Perform other duties as may be assigned by the Vice President Business Lending.
Job Knowledge:
- Knowledgeable of the fundamentals of the financial industry, including but not limited to, the operation and delivery of commercial lending and financial services.
- Demonstrated knowledge of all types of commercial lending, including but not limited to, Small Business Administration (SBA) Programs, Rural Development (RD) Programs, Commercial Real Estate, Construction, Industrial, Equipment and Line of Credit (LOC) loans.
- Knowledge of laws and regulations affecting Credit Union operations.
- Ability to communicate effectively with all levels of the organization and to outside parties.
- Knowledgeable about the organization's policies/procedures and Credit Union's service philosophy.
- Ability to write and implement organization's policies/procedures.
- Must be able to read and interpret financial reports received from various sources.
- Knowledge of the Credit Union's computer systems.
- Knowledge of laws and regulations affecting business lending.
Job Qualifications (Skills):
BHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.
- Vision: A sighted person to review direct reports' work.
- Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.
- Manual Dexterity: Ability to perform necessary computer-related input.
- Physical Mobility: Limited mobility required. Requires the ability to work flexible hours.
Job Qualifications (Ability):
- Ability to understand and follow complex written and oral instructions.
- Ability to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others.
- Ability to express oneself, clearly and concisely, both orally and in writing.
- Ability to prepare and maintain confidential records and reports.
- Ability to gather, assemble, correlate, and analyze research data and develop solutions.
- Ability to analyze statistics and financial data.
- Ability to interact positively with co-workers, management, and the public to promote a team effort and maintain a positive attitude even under extreme pressure.
Job Qualifications (Education/Experience):
Job requires a four-year college level of language, math and reasoning skills. Minimum five years’ experience in a related field with equal responsibilities is acceptable. Direct management experience required. Formal training should be supplemented with continuing education.
Working Conditions:
Material and Equipment Involved
- Personal Computer
- Presentation Aids
- Signature Pads
- WebEx
- Tablet and Mobile Devices
- Scanners
- Video Recording Devices
- PowerPoint
- Excel
- Word
- Photocopy Machine
- Various Software Applications
Work Environment/Physical Activities
Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required.
Physical Requirements
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.
Mental and/or Emotional Requirements
Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.
Notice: This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment. Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. Black Hills Federal Credit Union is an equal opportunity employer.
Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.
