Are you looking for a new opportunity as a Dental Office Manager?
Our dental specialty practice in Portland, OR is seeking an Office Manager to manage daily operations. The Dental Office Manager is responsible for overseeing operations, including staff management, OSHA/HIPAA compliance, patient care, and practice business management. This position requires leadership experience, a strong understanding of dental practice management, effective communication, accounting skills, and excellent organizational and time-management skills.
Dental Office Manager Responsibilities:
- Oversee day-to-day operations, ensuring the practice runs efficiently and adheres to industry standards and regulations.
- Lead, mentor, and support a team of dental professionals, fostering a culture of collaboration, continuous learning, and exceptional patient care and experience.
- Manage office supplies, budgets, invoices and IT equipment.
- Manage the financial aspects of the practice, including billing, budgeting, and forecasting, to ensure profitability and sustainability. Adept at utilizing metrics to guide business decisions and optimize practice operations.
- Effectively manages accounts receivable to ensure monthly goals are met.
- Ensure a high standard of patient care by liaising with the team, addressing patient concerns, and implementing feedback-driven improvements.
- Oversee hiring processes, ensure continuous professional development for the team, and foster a culture of excellence and growth.
- Manage marketing initiatives. Build and maintain strong relationships with referring providers, identify areas of opportunity and partner with support coordinator to ensure needs are met.
- Oversee processing of insurance claims and eligibility verification, including audits to ensure accuracy.
- Posting of insurance payments, including processing appropriate adjustments and refunds.
- Assure EOD reports are complete with accuracy and are balanced.
- Ensure compliance with company policies and procedures
- The work schedule is determined by the office hours of operations and may fluctuate. This position is a 40-hour work week.
Required Skills / Abilities:
- Proficient in the use of Microsoft Office products
- Working knowledge with dental procedures, terminology, and dental insurance submission
- Excellent customer service skills
- Strong leadership skills with a high level of professionalism
- Good written and oral communication skills
- Self-motived with strong time management and multi-tasking skills
Education and Experience
- Bachelor’s degree in business administration or related field is preferred.
- Minimum of 3 years of dental office management experience; and/or equivalent education and/or experience is required.
Apply Today! We offer:
- Competitive Salary, including practice bonuses!
- Health, dental, & vision insurance!
- Life insurance and disability insurance
- Welcoming & teamwork-focused work environment
- Great location close to highways, parks, shopping, medical facilities, gyms, cafes, etc.
- Developmental opportunities for your career!
We are an Equal Opportunity Employer. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the role.
