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Department
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Housing
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Reports To
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Housing Director
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Education Requirement
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High School Diploma/HSE
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FLSA
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Exempt
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Salary
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$63,180 Annually
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Schedule
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TBD
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ORGANIZATION OVERVIEW
The Ali Forney Center (AFC) is dedicated to protecting LGBTQ+ youth from the harms of homelessness and empowering them with the tools needed to live independently. Founded in 2002, AFC provides comprehensive services, including housing, healthcare, and educational support to over 2,000 youth annually. AFC's mission is to create an affirming and supportive environment where LGBTQ+ youth can thrive.
POSITION Overview
The Overnight Supervisor is responsible for ensuring housing sites are fully staffed and directly supervise Overnight Youth Counselors. The Overnight Supervisor develops daily programming, and addresses staff and resident concerns by resolving grievances and following up on incident reports. They ensure the daily needs of residents, staff, and sites are met by maintaining a physically and psychologically safe and affirming environment.
KEY RESPONSIBILITIES
Key Responsibilities
- Develops and maintain the program’s coverage schedule on a monthly and day to day basis.
- Coordinate and distribute site staffing schedules; fill or cover shifts as needed.
- Serve as on-call support twice per month, as needed.
- Develops and maintain the program’s group and activity calendar on a monthly basis.
- Develop group activities that achieve the learning objectives set by program leadership.
- Provide overnight supervisory support and conduct regular supervision with Youth Counselors.
- Conduct weekly or bi-weekly supervision for full-time and part-time overnight staff, as needed.
- Address and resolve grievances from staff and clients.
- Hiring youth counselors and ensuring the program is fully staffed.
- Provide on-the-job training for new hires and ongoing training to existing staff.
- Participate in weekly staff meetings as required and needed.
- Assist with audit preparation alongside the program director and case management team.
- Ensure facilities/IT work orders are submitted and followed up on in a timely manner.
- Ensure residents are connected to services and engaging with their care team, including Case Managers, Mental Health Specialists, Health Counselors, and Career Readiness.
- Attend Treatment Team Meetings and Clinical Treatment Meetings; communicate updates and concerns to the housing team regarding residents.
- Ensure accurate and timely record-keeping, including:
- Client charts
- Site log books
- Incident reports (submission to PTS)
- Incident report, fire drill, invoices, and group note binders
- Incentives and consequences tracker
- Resident metrocards and check requests
- Facilitate day-to-day crisis management and de-escalation among residents.
- Attend regular staff meetings, including Mandatory In-Service, Resident Advisory Board, Case Conference, Operations Team Meeting, Teambuilding, and Training.
- Lead weekly staff meetings.
- Attend weekly supervision.
