Banquet Captain at Camp Creek Resort

Job Summary: The role of banquet captain is to oversee banquet teams and ensure they have the needed bar inventory, training, materials, and staff to host a quality event to the expectations of the client. This position leads the planning for beverage service throughout the event. The beverage captain is also responsible for compiling given information to accurately prepare for upcoming events.  

Job Responsibilities: 

• Obtain banquet event orders (BEO)’s 

• Oversee and finalize related preparations for events 

• Build and maintain relationships with vendors 

• Coordinate event staff meetings to communicate the needs of the event 

• Ensure the event staff is properly trained to fit the needs of each event 

• Construct projections for the amount of inventory needed for event 

• Manage the event staff before, during, and after the event 

• Track event times and dates to prepare accordingly  

• Compile the number of consumptions post event for billing and inventory 

• Prepares and submits alcohol orders 

• Serve as liaison for the employees and guest for off premise bar events 

• Control the amount of inventory dispersed for events 

• Oversee the setup and breakdown of events 

• Communicate with clients/guests politely and professionally  

• Tend to guests request and complaints  

• All other duties as assigned 

Education and Experience: 

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs 

• Ability to read write and speak, and communicate in basic English preferred. 

• Bachelor’s degree in hospitality management or a related field preferred  

• Prior experience in lead food & beverage positions preferred 

Knowledge, Skills, & Abilities: 

• Detail oriented and thorough  

• Ability to remain discreet and respect the privacy of guests 

• Ability to perform consistent work to the highest of standards 

• Ability to interact with guests in a pleasant friendly way 

• Quick problem-solving skills 

• Knowledge of basic bar operations 

• Ability to lead a team effectively and efficiently  

• Excellent verbal and written communication skills 

• Excellent time management skills  

Physical Demands: 

• Must be able to stand on feet for long periods of time 

• Must be able to lift 30lbs 

Working Conditions: 

• Indoor and/or outdoor depending on event 

• Possible exposure to extreme heat or cold depending on season 

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities.  St. Joe Hospitality reserves the right to amend and change responsibilities to meet business and organizational needs.