Accounts Receivable Specialist

Auto-Wares is a group of companies in the automotive parts aftermarket business. We are a distribution company headquartered in Grand Rapids, Michigan. Auto-Wares has been providing the complete parts needs for service dealers and the motoring public since 1976.

Our A/R Collections team is seeking a hardworking individual to join our team. We are taking applications for a Full-Time Accounts Receivable Specialist.  This is an on-site position at our corporate offices in Grand Rapids, MI.

Responsibilities including but not limited to: 

• Answer phones in the call queue.
• Work and contact accounts on hot list (past due accounts).
• Follow up on payment promises and commitments.
• Promptly answer help desk tickets assigned to you.
• Communicate with stores pay-type or credit limit changes.
• Identify specific problem accounts - research issues.
• Take payments (CC and check) payments over the phone.
• Research and rectify pay issues.
• Gather info for stores to process in small claims court.
• Supply stores with pertinent paperwork (invoice copies, statements, etc.)
• Process account adjustments and write offs.
• Track and provide back-up for all bad debt expenses and adjustments.
• Provide info for customers (invoice copies, statements, etc.)
• Additional tasks assigned.

We offer a competitive compensation package, which includes:

• 401k
• Health, Dental and Vision plans
• Paid Vacation and bonus program.
• Tuition Reimbursement
• 401k with company match 
• Free short term disability
• Employee Assistance Program

• 1-2 years credit/collections experience
• Dependable and punctual
• Work well under pressure.
• Strong customer service skills and good phone skills, including strong communications and people skills.
• Analytical person
• Adapts well to change.
• Good organizational skills
• Cheerful outlook
• Multi-tasker
• Collaborative