Assistant Manager of Billing and Accounts Receivable

Supervisory Responsibilities: Claims Specialist, Billing Customer Service Representative, Posting Clerk, Imaging Clerk, Lead Claims Specialist, Verification Specialist

Objective: The Assistant Manager of Billing and Accounts Receivable manages all activities of the Billing Department with the supervision of the Manager of the department. The Assistant will serve as a backup to the Manager.

Essential Duties:

• Know and support the Mission Statement, Policy/Procedures and standards of MMR.
• Responsible for managing the work activities of the Billing department.

• Responsible for interviewing, hiring, training, disciplining and evaluating employees of the Billing Department at the discretion of the manager.
• Responsible for meeting or exceeding KPIs. (Days in AR, Days to bill, clean claim billing)
• Recommend organizational and staffing requirements.
• Support the development and performance of billing staff through mentoring, coaching, and regular performance feedback.
• Collaborate with other departments to optimize billing and AR processes.
• Ensuring compliance with HIPAA regulations, payer requirements, internal policies for data privacy and billing accuracy.
• Monitor and implement regulatory or payer updates impacting billing practices.
• Identify process inefficiencies and recommend system or workflow improvements to enhance billing accuracy and reduce denials.
• Generate and analyze AR and billing performance reports to identify trends and develop action plans.
• Ability to lead through change, resolve conflicts effectively, and foster a culture of accountability and continuous improvement.
• Perform other duties as assigned.

Knowledge, Skill and Competency Requirements:

• Minimum 3 years of medical billing experience with at least 1 years of experience in a supervisory or management position
• Associate’s degree required.
• Bachelor’s degree in accounting, finance or business related field preferred
• Advanced computer skills including the ability to utilize a computer PC with Windows operating system
• Ability to operate office equipment, including but not limited to, copier, fax machine, scanner, monitor, multi-line telephone, printer, typewriter and calculator
• Proficiency with Microsoft Word and Excel
• Skilled in typing, data entry, electronic filing and document retrieval
• Knowledge of general accounting principals
• Strong analytical and reasoning skills
• Ability to communicate verbally and in writing in the English language
• Strong organizational skills
• Must be at least 18 years old

Physical Factors: Suitable dexterity to operate standard office equipment. Capability to stand or sit for extended periods of time.

Working Conditions: Most work is done in a typical office setting, but with daily exposure in all other department areas.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Acknowledgment: I understand and agree to the following: (1) that it is my responsibility to read this description in its entirety; (2) that the job description and duties are subject to change at the discretion of MMR; (3) that MMR retains the right to eliminate the position or reassign me to another position; and (4) that my employment is at will and that MMR may terminate the employment relationship at any time, with or without cause or notice.