Database Coordinator

The Database Coordinator is responsible for the integrity of organizational, member, and chapter data in the membership database through data analysis, compliance checks, and adapting to identified trends and data patterns. They provide strategic resources through reports and dashboards in Salesforce and ZTA’s technology suite.

Responsibilities

• Data Maintenance and Integrity
  • Serve as the primary resource for maintaining accurate member and chapter records.
  • Conduct regular audits to ensure data accuracy and compliance with organizational standards. 
  • Troubleshoot member access issues and maintain membership credentials
• Technology and Automation
  • Create and updated automated workflows, tasks and communications.
  • Mamange and maintain committees and reports as reqeusted by staff or ZTA volunteers.
  • Monitor system performance and assist with technology upgrades or migrations.
• Reporting and Analysis
  • Build dashboards and generate strategic reports for departments.
  • Provide data insights to guide organizational strategy and improve member services.
  • Support the member portal by creating project timelines for updates and reviewing reporting tools for collegians, alumnae, and National Officers.
• Collaboration and Training
  • ​​​​​​​Partner with International Office departments to ensure the database meets evolving needs.
  • Offer training and support to staff on technology, tools, and database functionality. 
  • Act as an interdepartmental liaison for all things related to data management and reporting. 

​​​​​​​Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer. 
• Must be able to lift 10 pounds at a time.

Qualifications

• Bachelor’s degree in business, informatics, communication, or a related field
• 2+ years of professional experience and/or training in a related field
• Strong skills in data analysis, multitasking, critical thinking and project management
• Ability to collaborate across teams and remain adaptable under pressure while meeting deadlines
• Experience with associations or fraternity/sorority organizations preferred; Zeta Tau Alpha membership a plus
• Familiarity with Salesforce is strongly preferred

Key Skills & Attributes

• Interpersonal skills are essential, as working as a team is vital to our organization’s success
• Commitment to positive customer service, even in challenging situations
• Outstanding organizational and problem-solving skills and attention to detail
• Willingness to learn new technology and take on new projects
• Belief in the values and principles of Zeta Tau Alpha

About Zeta Tau Alpha Fraternity:

Zeta Tau Alpha’s nine Founders envisioned an organization that would perpetuate their ties of friendship. More than 125 years later, over 300,000 women have experienced the opportunity of ZTA membership.

Created to make a difference in the lives of its members by developing the potential of each individual, ZTA's goal is to connect members through sisterhood and belonging. The organization's three entities - Fraternity, Foundation and Fraternity Housing Corporation - work together to provide a uniquely valuable collegiate experience for ZTA sisters across the country.

ZTA's three entities are supported by International Office staff, headquartered in Carmel, Indiana. This team of 40-50 individuals collaborate across departments and are committed to the following core staff values: Community, Integrity, Adaptability, Excellence, Optimism, Teamwork, Communication

 Benefits:

• Flexible work schedules
• Up to 4 days per month remote
• Staff committees that focus on the "other" side of work: Community, Celebration, Service, Wellness and Professional Development
• Unlimited coffee and soft drinks
• Regular staff pitch-in events and office celebrations
• “Dress for your Day” office environment
• Health, dental, vision and life insurance
• Short-Term Disability and Long-Term Disability
• Health Savings Account (HSA) with annual contribution by ZTA
• Monthly vacation and sick time accruals in addition to six (6) annual personal days
• 401(K) retirement plan with matching contribution by ZTA.