Trust Operations Associate
Location: Tulsa, OK
Company: Trust Company of Oklahoma
About Us: Since 1981, Trust Company of Oklahoma has proudly served as Oklahoma’s oldest and largest independent trust company, delivering exceptional service rooted in integrity and deep local roots. With offices in Tulsa and Oklahoma City, we are uniquely positioned to serve clients across the state. Our independence ensures that every decision we make and every recommendation we provide is guided solely by our client's best interests. Combining decades of experience with a forward-thinking approach, we meet people where they are in life, offering top-tier, personalized solutions. Our services include investment management, financial planning, trust administration, and retirement plan services, all designed to create elevated experiences that help our clients achieve their goals with confidence and care.
Position Overview: We are seeking a Trust Operations Associate to support key functions within the trust operations department, ensuring the accurate processing and maintenance of financial records. This role involves managing transactions, reconciling data, and assisting with regulatory compliance while contributing to the overall efficiency of trust operations. Success in this position requires strong collaboration with internal teams and a commitment to continuous learning to adapt to evolving processes and business needs.
The ideal candidate will have a strong attention to detail, excellent analytical skills, and the ability to manage multiple tasks with precision and efficiency. They should have experience in trust operations or a related financial field, demonstrating proficiency in account transfers, cost basis adjustments, and corporate actions. Strong problem-solving skills and the ability to work collaboratively within a team are essential. A commitment to maintaining accuracy in financial transactions, an aptitude for learning new processes, and a willingness to cross-train within the department will be key to success in this role.
Key Responsibilities:
- Account Maintenance & Transfers
Manage incoming account transfers and registrations to ensure accurate and timely processing. Oversee physical bank certificate re-registrations and date of death adjustments to maintain proper account ownership and compliance with regulations.
- Financial Reconciliation & Adjustments
Conduct cost basis research and adjustments to ensure accurate financial reporting and tax compliance. Handle bank statement adjustments and monthly verification of market values for pledged accounts to maintain data integrity and support investment oversight.
- Corporate & Class Actions
Monitor and process corporate actions, such as stock splits, mergers, and dividends, to ensure accurate reflection in client accounts. Manage class action claims, ensuring eligible accounts receive appropriate settlements in compliance with legal requirements.
- Operational Processing & Compliance
Support month-end processing by reconciling transactions and generating reports critical for financial accuracy. Coordinate Medallion Stamp training for employees to ensure proper authentication of financial documents, enhancing compliance and security. Process savings bond redemptions efficiently, ensuring accurate handling and compliance with financial guidelines.
- Cross-Training & Special Projects
Engage in cross-training within the department to enhance flexibility and operational support. Assist with other duties as assigned, contributing to process improvements and ensuring seamless operations across trust services.
- Other duties as assigned.
Education and Experience:
- A bachelor’s degree in finance, accounting, business administration, or a related field is preferred. Equivalent work experience in trust operations or financial services may be considered in place of a degree.
- A minimum of 2-4 years of experience in trust operations, banking, investment services, or a related financial environment is preferred. Experience with account transfers, cost basis adjustments, corporate actions, and reconciliations is highly desirable.
- Equivalent combinations of education and experience will be considered.
- Skills: Strong attention to detail and accuracy, knowledge of trust operations and financial regulations, familiarity with trust accounting systems, (SEI preferred), proficiency in financial systems and Microsoft Office Suite (Excel, Word, Outlook), excellent problem-solving and analytical skills, strong organizational skills with the ability to manage multiple tasks and deadlines, effective communication and collaboration skills, willingness to cross-train and adapt to evolving processes and system improvements.
- Communication: Excellent written and verbal communication skills, with the ability to explain complex concepts clearly and concisely to clients and colleagues.
Working Conditions:
- Work Environment: Office-based with potential for hybrid work arrangements.
- Hours: Full-time position with standard business hours. Some flexibility may be required during peak reporting periods.
Why Join TCO?
- Career Growth: Opportunities for professional development and career advancement within a growing company.
- Benefits: Competitive salary, health insurance, retirement plan, and other employee benefits.
- Culture: A collaborative and supportive work environment with a commitment to work-life balance.
