ABOUT VSE
We’ve been in business since 1981, founded on the principle of providing the best services to our customers through hard work and a commitment to excellence. VSE provides superior turn-key PCB solutions that exceed industry exacting standards. We provide assembly and engineering services for electro-mechanical products.
VSE exists to empower life-changing and life-saving technologies worldwide. We are successful because of our commitment to exceptional customer service, being nimble, and delivering the highest quality.
Our team members are humble, curious, and electric! We are team players, practicing gratitude and treating others with respect. We are passionate learners, hungry for understanding and eager to explore. We are energized with positivity, wired, and driven to succeed!
Join our team to unlock our dynamic benefits: competitive pay, generous 401k match, flexible schedules, paid time off, holiday pay, health and wellness, along with opportunities for growth and development.
JOB DESCRIPTION
Role
The Solution Engineer (SE) role focuses on the technical and solution driven aspects of client’s products and builds. The SE will build relationships with potential and existing client engineering teams to promote a partnership in all technical aspects of the clients’ products. They also will act as a liaison between the client, quoting and sales. The Solution Engineer will be essential in ensuring that the technical aspects of a product align with customer needs, ultimately supporting the sales process and contributing to the company's success.
This role is available fully onsite in Reno, NV, or remote for candidates located in Texas.
ALL CANDIDATES MUST COMPLETE THE PI ASSESSMENT USING THE LINK BELOW:
Click Here To Complete The PI Assessment | Solutions Engineer
Responsibilities
- Qualifying leads based on predefined VSE capabilities and prioritize prospects with the highest potential for conversion
- Proactively utilize electronics knowledge to organize client documentation in the VSE format
- Working closely with the Business executive team to progress clients through the VSE MEDDPPIC sales process
- Prepare and coordinate all revision changes from current clients to promote a smooth transition on quotes and orders
- Analyzing requests for quotes (RFQs) to ensure all necessary information is gathered from the customer
- Ensuring all pre-quote documentation comply with company policies and procedures
- Assist in identifying assembly cycle time for SMT, PTH, testing and secondary assembly operations before, during and after quoting
- In coordination with the account executive team, proactively engage with clients to up-sell or cross-sell additional products or services to meet their evolving needs and maximize revenue opportunities
- Contributing to the development of new processes and procedures to enhance efficiency and effectiveness
- Drive retention and growth among customers by understanding their business needs and helping them succeed
- Maintain accurate records of sales activities, including client interactions, opportunities, and sales forecasts and closed orders using CRM software
- Maintains a cadence of communication with prospective clients to increase touch points and drive to warm lead handoffs
- Updating and maintaining accurate records of interactions and progress in the CRM system
- Follow all necessary internal documented processes required for quotes
- Participate in Quote Strategy / Attend Kick-Off calls
- Detailed technical review of customer documentation as necessary
- Build and manage relationships with site engineering resources
- Participate in the post build action plan to assure accuracy on future builds. “Lessons learned”
