About the Role
We’re seeking a detail-oriented and proactive Accounts Receivable (AR) Supervisor to lead our AR team and ensure the accuracy and efficiency of our receivables process. In this role, you’ll oversee day-to-day AR operations, manage a team of professionals, and foster strong relationships with clients and internal stakeholders to drive timely collections and financial accuracy.
Key Responsibilities
Team Leadership & Development
- Supervise and mentor a team of 6–8 Accounts Receivable professionals.
- Provide training, coaching, and performance feedback to ensure individual and team success.
Accounts Receivable Operations
- Oversee the full AR cycle, including invoicing, payments, and collections.
- Ensure all transactions are accurately recorded and processed in NetSuite.
- Maintain up-to-date and accurate customer account records.
Client Relationship Management
- Build and maintain positive client relationships to promote prompt and accurate payments.
- Address and resolve client inquiries or billing discrepancies in a timely manner.
Reporting & Analysis
- Prepare and analyze regular AR aging reports and key performance indicators.
- Identify trends, risks, and opportunities for process improvement.
Compliance & Process Improvement
- Ensure compliance with company policies and accounting standards.
- Recommend and implement improvements to enhance efficiency and accuracy across AR operations.
Cross-Functional Collaboration
- Work closely with Operations, Sales, and other departments to resolve issues and streamline processes.
- Support month-end close and audit requirements as needed.