Claims Associate

Are you detail-oriented, tech-savvy, and passionate about delivering exceptional service? Do you thrive in a fast-paced, collaborative environment where your work makes a meaningful impact? The Liberty Company Insurance Brokers is seeking a Claims Associate to support our growing P&C Claims Department and help ensure the smooth handling of claims that matter to our clients.
At Liberty, we’re not just another insurance brokerage — we’re a culture-driven company that puts People First. We are one of the fastest-growing privately held insurance firms in the country, focused on delivering excellence through teamwork, service, and integrity. If our values resonate with you, and you’re looking for a workplace where culture comes first, we can’t wait to get to know you!

Essential Duties and Responsibilities

As a Claims Assistant, you will play a key role in the claims lifecycle by:

• Reviewing and reporting claims to insurance carriers
• Managing claim intake via our department inbox and systems
• Gathering necessary documentation to prepare and submit Notices of Loss
• Confirming claim submissions and sharing key details (claim number, adjuster info, etc.) with internal and external stakeholders
• Updating claims systems (AMS, ImageRight, Epic) and maintaining new claim logs
• Assisting with claims reviews, loss run generation, and historical data reporting
• Supporting our Claims Advocates and Data Analysts to ensure exceptional service and accuracy

Minimum Qualifications (Education, Experience, Skills):

• 2+ years’ experience in insurance, legal, customer service, or administrative roles
• Strong verbal and written communication skills
• Intermediate to advanced knowledge of Microsoft Office (Excel, Word, PowerPoint, Teams)
• Self-motivated, highly organized, and reliable
• Able to work independently while thriving in a team setting
• Preferred: Located in the Pacific Time Zone or available to work PST hours

Why You’ll Love Working at Liberty:

• Salary up to $50,000 annually, commensurate with experience
• Remote flexibility with a collaborative, supportive environment
• A People First culture focused on growth, inclusion, and work-life balance
• Room for advancement and professional development

Promoting Peace of Mind for All

At Liberty, we take great care to promote peace of mind for all. We create a safe space to find your Joy of Being as your most authentic self. Being uniquely YOU, with your unique experiences and ideas, we will continue to strengthen our company as we grow together.

HABU has nothing to do with age, gender identity, race, sexual orientation, physical or mental ability, or ethnicity. We pursue people who value: Integrity, excellence, caring, kindness, fairness, teamwork, good feelings, and fun! Liberty empowers our team with tools and knowledge to support the purposeful spread of positive energy, kindness, and good feelings with others.

We recognize that our industry has more work to do in advancing diversity and inclusion. Our dream is to become the north star others can look to for direction as we advance together.

Qualified applications with arrest or conviction records WILL be considered for employment. For positions in our organization that require a state insurance license to perform the duties described herein, applicants must meet the state licensing requirements as required by the applicable DOI, must not have been disqualified or barred from licensure, and must not have been prohibited from conducting the business of insurance under Title 18 U.S. Code, §§1033 and 1034 to qualify for that role