D2S Micro Transit Coordinator

ABOUT US:

At Pathway Resource Center, we have been paving the way for the community for over 20 years with a firm belief in the power of empathy and the potential for transformation.  We strive to not only address immediate needs but also to inspire individuals to become agents of change within their own lives. We are committed to fostering, cultivating, and preserving an ethical workplace with a culture of diversity, equity, and inclusion. Our commitment includes an emphasis on adaptability, ensuring that our team is attuned to the organization's current culture. We cultivate a positive, respectful environment where everyone learns from diverse experiences, respects personal limits, and maintains clear boundaries. We believe in the power of cross-training, giving opportunities while emphasizing personal responsibility, and understanding the importance of letting one's work speak for itself.  Our strong foundation and extensive experience coupled with our established culture positions us as a beacon of positive change in the community.

 The D2S Micro Transit Coordinator is responsible for scheduling micro transit rides, providing administrative and program support, and conducting community street outreach. The Coordinator also serves as a Community Coach—advocating for and promoting health and wellness among residents utilizing micro transit and organizational services.

REPORTS TO: CEO 

DUTIES AND RESPONSIBILITIES:

• Maintain relationships with community partners, businesses, and residents to support access to D2S micro transit, wellness services, and community resources.
• Coordinate and support registration and scheduling for D2S micro transit rides, programs, events, and services.
• Assist with recruitment efforts for programs, services, and events through community outreach and relationship building.
• Lead community street outreach efforts to engage residents and promote transportation, wellness, and support services.
• Provide administrative support for the business, including scheduling, record-keeping, and general office tasks.
• Offer program assistance to the program team by supporting logistics, participant communications, and resource coordination.
• Run office and program-related errands to ensure smooth daily operations and timely delivery of materials and supplies.
• Support marketing, public relations, and community awareness efforts related to transportation access, wellness initiatives, and organizational programs.

D2S Micro Transit Program: 

• Coordinate and monitoring of D2S micro transit scheduling and daily operations of the micro transit service to ensure timely and consistent transportation for residents.
• Supports D2S micro transit transportation team and communications and dispatching.
• Support administrative functions related to D2S micro transit, including data tracking, reporting, and assisting with relational support services connected to organization programs.

Performs other duties as required to support the overall mission and operational needs of the organization.

BENEFITS:

• 4 Wellness Days (2 company inhouse events, 2 employee scheduled days off)
• Bereavement Pay for immediate family
• Final week of December paid off
• Paid Birthday Off
• Telemedicine and Mental Health Benefit

REQUIREMENTS: 

• Must have a high school diploma or minimum of two (2) Years of experience related to the specified duties and responsibilities. 
• Must be able to pass a Criminal Background Check. 
• Must have a Reliable Vehicle with Current Vehicle Insurance and Valid Driver’s License.
• Part-Time: Must be able to work 25-28 Hours per Week. 
• Must work some Weekends and Evenings. 
• Knowledge of Indianapolis and Far-Eastside area Preferred. 

PHYSICAL REQUIREMENTS:

• Ability to work in an office setting for extended periods, including sitting, typing, and using office equipment.
• Ability to lift and carry up to 50 lbs for event setup and teardown (e.g., tables, chairs, tents, signage, supplies).
• Frequent standing, walking, bending, kneeling, and reaching while performing field duties.
• Ability to work outdoors in varying weather conditions, including heat, cold, and rain, as needed for fieldwork and events.
• Comfortable driving to various locations for meetings, outreach, or event coordination.
• Ability to set up and break down event spaces, including assembling and disassembling equipment.
• Occasional long periods of standing and moving during events or field activities.
• Ability to adapt to physically demanding situations and lift, push, or pull objects as required.

ESSENTIAL SKILLS & ABILITIES: 

• Knowledge of Microsoft Office Programs, including Word & Excel and Google Drive.
• High degree of organizational skills. 
• Strong effective communication skills, including internal and external relations. 
• Excellent time management and personal assertiveness. 
• Must be dependable, confidential, and honest.
• Ability to work with a diverse demographic population. 
• Ability to multi-task in a fast-paced environment.
• Must display a positive attitude and friendly, service-oriented personality.
• Ability to work positively within a team, following directives without the inclination to control or overhaul interactions.
• Capability to respect others while also maintaining personal boundaries.
• Understand the importance of mutual respect in creating a harmonious work environment.
• Prioritize delivering quality work as proof of job competence along with accountability for decisions and actions.
• Must be able to handle conflict resolution. 
• Must be a team player.
• Must have reliable transportation and insurance.