Data Lead

Description

As a Data Lead, you are an integral member of the Innovation team. The Data Lead is responsible for working with ministry leaders, volunteers and staff to ensure that our church database is an accurate and user-friendly tool to enable successful ministry at all locations, while also initiating and maintaining best practices throughout Connection Pointe. The Data Lead will also help create and maintain data and workflow solutions and automations, allowing our ministry teams to work more effectively in ministry.

Who We Are

Our Connection Pointe Staff Team is a unified group of imperfect people who tirelessly work to connect people to a saving relationship with Jesus and life changing relationships with each other. As individuals we have a personal relationship with Christ and are committed to the vision of Connection Pointe Christian Church.

How We Lead

• We give ministry away: as staff we are always looking for faithful volunteers who can step up into roles that allow us to expand and replicate ourselves. We look for leaders who can lead leaders.
• We work hard and prioritize our families: with the exception of Easter, Christmas and other “all hands” pushes, we work 5 days a week and have an extended two-day sabbath from Friday through Saturday for weekend required employees that allows us to leave work at work and be with our families.
• We are always improving: we seek new ways of connecting people to Jesus and each other. We are always asking “How could we make this experience or environment better?”
• We are customer first: we seek world class customer experiences that meet people in their mess and surpass expectations.
• We find a way: we cut through red tape, relentlessly seeking to serve the people in our care with grace, perseverance and courage. There is always a way, we just have to find it.
• We assume the best and fight for unity

Responsibilities

Connecting People to Jesus

• Responsible for setting and enforcing data entry policies and procedures so that our database is an accurate resource for where people are on their spiritual journey.
• Database Master Admin tasks involving profile and database clean up, reports, and software update training
• Partner with all ministry leaders to devise and produce reports and dashboards to track all important metrics and uncover ministry opportunities
• Create, maintain, and support workflows, automations, and solutions to remove friction and enable maximum efficiency in ministry processes and initiatives

Connecting People to Each other

• Ongoing database training for staff, ensuring our staff can use this tool to effectively connect people to Jesus & each other
• Ensure our guests and members will enjoy interacting with our database directly to give, track their giving, register for events, and connect with the church in various ways
• Ensure that all devices used to support our database access are available, up to date and working properly
• Ensure appropriate levels of access to the database for all users and maintain the confidentiality of all sensitive information

Personal Growth

• Consistently seek personal and professional growth through prayer, study, and participation in conferences, workshops, and training opportunities
• Maintain a healthy work-life balance and prioritize self-care to avoid burnout and maintain effectiveness in ministry
• Stay current with trends in technology, tools, leadership, and development, adapting strategies and approaches as needed

How You’ll Succeed

• Provide solutions for all staff to work within our primary databases rather than using outside forms, spreadsheets, or other databases
• Develop ministry champions to support the use of the database and technical tools within the ministries
• Utilize tools like Zapier, Monday.com, and others in conjunction with our database to extend our ministries’ efficiency and impact
• Establish, coordinate, and maintain data integrity procedures, processes, and policies that efficiently enhance data integrity
• Respond to multiple user requests for data base support, information, and reporting
• Respond to emails and phone calls within 24 hours of being in the office
• Perform related duties as assigned
• Strive to improve personal and professional skills by looking for and participating in learning opportunities
• Attend a weekly service to stay in tune with the direction of Connection Pointe and to continue developing spiritually

What We Are Looking For

• Bachelor's Degree or High School Diploma with 5 years of related work experience
• Three years in an equivalent technical role requiring strong organizational and communication skills, and continual interaction with staff and/or clientele
• Working knowledge of: Planning Center or comparable database software, Microsoft Suite, MacOS and Windows
• Working knowledge (or desire to quickly learn) automation and API connection tools (e.g. Zapier, Make, etc.)
• Demonstration of strong technical aptitude and stronger interpersonal skills so that staff feel supported, both technically and personally.
• Patience for dealing with staff that are very focused on ministry and sometimes unfamiliar with the database’s best practices

Bonus Points

• HTML, CSS, Javascript, and/or API coding knowledge
• Experience in a megachurch or large non-profit

Where You’ll Be

You will primarily be in an office environment, primarily on a computer for prolonged periods of time. Physical demands mainly include, walking, climbing stairs, sitting or standing for long periods of time and occasionally lifting up to 20 pounds.

Where You’ll Go

As a team, we are going into the world daily! This position may also occasionally require some overnight travel for retreats and conferences. Overall, the travel requirement for this position is 5%.