EDUCATION COORDINATOR

JOB DESCRIPTION  

Position Title:  Education Coordinator 

Department:  Marketing  

Accountable To:  VP Brand Experience  

FLSA: Non-exempt Rate: $17.00 

Primary Objective of Position  

The Education Coordinator is responsible coordination, communications and booking for all educational programs and experiences at Jungle Island. This includes coordinating and booking field trips, coordinating and assisting with winter, spring (Easter), and summer camps. The role serves as the first point of contact for all education-related inquiries and ensures seamless communication with schools, parents, schools, and internal departments to deliver engaging, safe, and memorable educational experiences. 

POSITION SUMMARY: 

• Coordinate and book all reservations for Fieldtrips, Camp, educational activities, school programs, and educational outreach. 

• Serve as the primary liaison with parents, schools, and teachers regarding schedules, forms, payments, and confirmations. 

• Manage pre-camp and post-event documentation, including waivers, attendance sheets, incident reports, and evaluations. 

• Conduct parent and participant surveys following field trips and camps to assess satisfaction and identify areas of improvement. 

• Collaborate with the Marketing Department, Animal Care Team, and Guest Relations to develop, promote $ execute educational initiatives aligned with the park’s mission and brand experience goals. 

• Support and participate in the planning and execution of special educational events within the park. 

• Ensure all programs meet quality, safety, and educational standards. 

• Maintain organized and accurate records of bookings, participant information, and program materials. 

• Act as the lead communication point for all educational inquiries and coordinate interdepartmental efforts for smooth operations. 

Perform other duties and responsibilities as assigned to support the brand experience and education department goals. 

MINIMUM QUALIFICATIONS: 

• At least 2 years of experience coordinating educational programs, camps, or recreational events. 

• Strong organizational, time-management, and communication skills. 

• Excellent written and verbal communication abilities. 

• Proficiency with Microsoft Office Suite and reservation or CRM systems. 

• Ability to work extended hours as needed. 

• Must have a reliable, insured method of transportation. 

• This position might require working during weekends and holidays 

• Flexibility to work extended hours, weekends, holidays, and during all scheduled camp sessions. 

Physical Demands 

• Must be in good physical condition to interact with staff, students, and guests throughout the park. 

• Able to stand and walk for long periods, and lift objects up to 20 lbs. 

• Must be available during all camp dates and other scheduled educational events. 

Note:  

A review of this of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties, all duties and requirements are essential job functions.  

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. associates will be required to perform any other job related duties assigned by their supervisor. 

This document does not create an employment contract implied or otherwise other than an “at will” employment relationship.