Infrastructure Support Specialist

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is committed to excellence, security, and service.

This Infrastructure Support Specialist role will reside, work and travel weekly in the Central Indiana region. 

Responsibilities:

• Monitors and supports performance of network (LAN/WAN, routing, firewalls, wireless), phone, nurse call alert, and other essential infrastructure systems
• Performs regular system checks and proactively resolve issues to prevent downtime
• Responds to infrastructure incidents, implement corrective actions, and follow proper escalation procedures
• Installs, configures, and maintains infrastructure equipment and cabling to meet high quality standards
• Applies patches, updates, and upgrades to infrastructure components in a timely manner
• Implements and tests configuration and data backup strategies and disaster recovery procedures
• Maintains accurate documentation of configurations, changes, and incident resolution
• Ensures compliance with organizational security policies and regulatory standards such as HIPAA
• Monitors systems for security vulnerabilities and implement protective measures
• Assists in infrastructure audits and security assessments, remaining current with evolving technologies and industry best practices
• Travels to remote sites and Communities as needed

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience required
• 3+ years of hands-on experience in IT infrastructure support
• Familiarity with IT security standards and compliance frameworks 
• Industry certifications such as CCNA, Security+, or CompTIA Network+ are a plus
• Travels weekly to remote sites and communities as needed 

Benefits:

• Competitive medical, dental, and vision benefit packages
• Employee Stock Ownership Program (ESOP)
• Gym membership & wellness assistance
• EAP & Maven family planning program
• 401(k) employer match biweekly
• Outside-In Employee Referral Program
• Work-life balance | Paid Time Off
• Self-service payroll (PayCom)

Based in Kankakee, IL, Gardant manages a remarkable portfolio of over 90 senior living, assisted living, and memory care communities across five states. With over two decades of industry expertise, we have consistently pursued innovative approaches, guided by our unwavering commitment to the core values of love, compassion, and dignity. We Lead the Way in providing affordable assisted living services, while ensuring exceptional resident lifestyles and unparalleled care experiences. Gardant Management Solutions is dedicated to intentionally co-creating a culture of belonging and equity.