Joplin, MO - Operations Manager

Our Mission & Core Values: 

Each job at B&B Theatres is different and requires varied levels of experience, knowledge, and competency.  Each position, however, contributes to the same goal: creating experiences for our guests that are magical, meaningful, and memorable.  

Whether you are applying for a position as a frontline employee, a manager, a member of the payables team, facilities maintenance, kitchen staff or bartender, your end goal is the same.  

We want all members of our employee family to find joy in their work and have fun as they work together to bring the magic of the movies and incredible entertainment experiences to our guests.  

Your job is to fulfill your delegations as outlined here, sure, but also to embrace and represent our core values: family, fun, innovation, joy, and integrity.  Knowing and living those values will bring professional satisfaction to you and ensure that our guests experience the magic they expect from B&B Theatres.  

Please note: Our theatres are open 365 days a year, and holidays are often our busiest times. While we value family time, flexibility in scheduling is important.  

Job Overview: 

We’re seeking an Operations Manager with strong food & beverage and entertainment venue experience to lead daily operations at our Cinema Entertainment Center in Joplin, MO.

This hands-on role oversees movie auditoriums, entertainment venues (bowling, arcade, etc.), and especially food & beverage service, including kitchens and bars. You'll ensure an outstanding guest experience while leading and developing your team.

This job requires you to be available to work during the evening, weekends, and occasionally, on holidays.  

Key Responsibilities: 

• · Oversee daily operations in cinema, entertainment venues, and food & beverage outlets (kitchens, bars, concessions)

  · Ensure high-quality food & beverage service with a focus on safety, cleanliness, and guest satisfaction

  · Execute opening/closing procedures and maintain facility readiness

  · Maintain compliance with health, food safety, and liquor licensing requirements

  · Manage inventory, ordering, and vendor relationships

  · Support special events, private rentals, and entertainment programming

  · Recruit, train, and develop staff across all departments

  · Foster a fun, professional, and inclusive environment aligned with our values

  · Resolve guest concerns professionally and efficiently

  · Assist with budget, expense tracking, and labor management to achieve operational efficiency

General Qualifications: 

• · Previous management experience in cinema, food & beverage, hospitality, retail, or entertainment venues

  · Strong leadership, communication, and decision-making skills

  · Ability to multitask in a fast-paced, guest-focused environment

  · Must be 21 years or older at time of hire

  · Open availability, including evenings, weekends, and some holidays

  · Must be able to run errands as needed with a valid driver’s license and proof of vehicle insurance

• Preferred Qualifications

  · Background in arcade, bowling, and/or food & beverage management (including bar service)

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

• The employee will be required to stand, walk, sit, use hands to handle or feel, and reach with hands and arms – up to 4 hours at a time.   

• The employee may be required to stoop, kneel, or crouch. 

• The employee must be able to move and transport up to 50 pounds.   

• Must possess the mental stamina to maintain composure and efficiency in a fast-paced and stressful environment. 

In accordance with applicable laws, reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position