Customer Service Rep - CSR

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A Sully's employee is responsible for providing outstanding customer service to our loyal customers.

Basic duties include working the cash register while multi-tasking various duties such as cleaning and stocking; all while maintaining an upbeat attitude with a smile :)  

Sully's is a local, family owned small business operating gas stations & convenience stores in Bakersfield, CA.

We are seeking Happy, Hardworking, and Energetic people to join us in our Fast Paced & FUN Environment!

*    Starting at $16.00 per hour
*    Additional, incremental wage potential within 1st year!
*    Weekly Paycheck
*    Part Time Hours Available, Full Time Hours Earned
*    Advancement Opportunities
*    Competitive Health Benefits Package
*    Discounts on Store Merchandise & Gasoline

*    (Earn an additional $1.50 per hour for Overnight hours worked between 10pm-6:30am)

Sully's Promotes from Within! - If you are interested in becoming a Shift Leader, Assistant Manager, or Store Manager, you can quickly grow in our company :)

SUMMARY

*    Maintains cheerful, friendly attitude at all times.
*    Works well with others, is able to take orders and follow instruction.
*    Keeps calm under pressure and excels in fast paced environments.
*    Can Multi-task and accomplish duties in an expedited fashion.
*    Provides sincere customer service while accurately transacting sales of fuel and merchandise.
*    Maintains clean and safe work premises in accordance with company standards.
*    Performs routine cleaning, stocking and merchandising as instructed by management.

*    Multiple Locations Available

Sully's Coffee - 6009 Coffee Rd.

Sully's Ming - 11400 Ming Ave.

Sully's Olive - 9709 Olive Dr.

Ming Chevron - 6601 Ming Ave.

Sully's Stockdale - 250 Coffee Rd.

Sully's Buena Vista - 4833 Buena Vista Rd.

UNIFORMS

*    A set of Uniform shirts are provided after the 90 day probationary period.
*    Once provided, uniform shirts are laundered weekly and maintained by the company.
*    Until a uniform shirt is issued, new hires will be provided an apron or loaner shirt(s).
*    A solid color (blue, red, or white) polo or button down shirt is required to wear underneath the apron.
*    Employees are required to wear a belt.
*    Employees are required to provide their own pants.
*    Pants or shorts must be solid blue, tan, or black (no cargo). Levi pants are allowed but restrictions do apply.
*    Neat uniform appearance and good personal hygiene must be maintained.
*    Bright artificial hair colors & excessive facial piercings are discouraged and may require approval from HR
*    Reasonable effort must be made to conceal any visible tattoos.

SKILLS AND EXPERIENCE

*    Ability to read, write and speak English fluently.
*    Ability to work with minimum supervision and stay busy in a fast-paced environment.
*    Arithmetic skills to accomplish customer transactions.
*    Professional handling of customer needs.
*    Capable of learning cash register and lotto machine functions
*    Reliably ring up transactions accurately and balance drawer

PHYSICAL DEMANDS

*    Frequent bending, twisting and ability to lift at least 50lbs. in narrow spaces.
*    Ability to work unaccompanied, standing for prolonged periods and without defined break periods.
*    Able to accomplish continued indoor/outdoor cleaning & merchandise/supplies stocking schedules.
*    Ability to work for prolonged periods in walk-in coolers at 34 degrees.
*    Periodic exposure to all outdoor conditions at all times of the day.
*    Ability to speak professionally and have telephone interaction with Customers, Vendors and office personnel

STANDARDS

*    Reliable transportation
*    Punctual and able for work on all shifts as assigned, at any of our store locations.
*    Well-organized approach to work and maintenance of work areas.
*    Courteous, business-like contact with co-workers, customers, vendors, and community at large.
*    Good communication skills & a team player in the workplace.