Snowsports Supervisor Adult and Private Lessons

Job Summary 

This role is responsible for leading daily operations, supporting instructors, and ensuring world-class guest experiences in the Adult and Private Lesson programs. This role focuses on guest service, lesson quality, instructor development, and operational efficiency while upholding Homewood’s culture of safety, fun, and excellence. The Supervisor serves as an on-mountain leader, resource, and ambassador for our guests, our team, and our sport. 

Duties and Responsibilities 

• Lead and oversee the daily operation of Adult and Private Lesson programs, including class line-ups, lesson assignments, and scheduling adjustments. 

• Support and mentor instructors, providing on-snow coaching, feedback, and professional development. 

• Monitor lesson quality to ensure consistency with resort teaching standards and guest service expectations. 

• Resolve guest concerns promptly and professionally, ensuring satisfaction and retention. 

• Collaborate with the Snowsports Manager on staffing needs, scheduling, and program improvements. 

• Maintain clear communication between instructors, managers, and other resort departments. 

• Uphold and model all safety policies, procedures, and industry best practices. 

• Assist with resort events, training sessions, and special programs as needed. 

• Other duties as assigned. 

Skills and Qualifications 

Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties: 

• PSIA/AASI Level 1 Certification (or equivalent) 

• Excellent leadership, communication, and interpersonal skills. 

• Strong organizational and time-management abilities in a dynamic, outdoor environment. 

• Proven ability to manage teams and motivate individuals toward shared goals. 

• High level of skiing or snowboarding proficiency (advanced to expert). 

• Strong problem-solving skills with the ability to adapt quickly to changing conditions. 

• Comfortable working in varied mountain conditions, including high-altitude and inclement weather environments. 

• Must be at least 18 years old.  

• Must have a valid driver’s license with at least 3 years of driving experience.   

• Driving record must meet our standards.    

• Must be able to operate a manual transmission.  

Preferred: 

• PSIA/AASI Level 2 Certification (or equivalent) or above. 

• Experience supervising in a snowsports school environment. 

• Multilingual abilities. 

• Familiarity with scheduling software or communication tools. 

• Previous guest service leadership experience in a resort or hospitality setting. 

Education and Experience 

• Required: High school diploma or GED. 

• Preferred: College degree in Recreation, Education, or Hospitality.  

• Required: Minimum 2 years of full-time instruction in a snowsports school.  

Physical Demands & Working Conditions 

• Ability to work in high-altitude, cold, snowy, and rapidly changing weather environments. 

• Capacity to supervise and deploy instructors across varied terrain and weather conditions. 

• Frequent standing, walking, and movement throughout indoor and outdoor operations. 

• Comfortable in small work area environment. 

• Ability to lift and carry up to 50 lbs. 

Equipment Used (Optional) 

• Standard snowsports gear (skis, snowboards, boots, helmets) as needed for supervision and occasional. 

• Office tools: computer, phone, and Microsoft Office Suite. 

• Resort-specific systems: RTP and payroll/reporting platforms. 

• Radios. 

Why Homewood? 

• Great Views, Great Vibes, Less Stress. At Homewood we’re doing things a little differently. Here, our guests are more than another face in the lift line, and our team members are more than a name on a spreadsheet. We are creating intimate experiences and memories that will last a lifetime. We’re building a community, and we want you to join us. 

Perks & Benefits 

• Homewood Season Pass for each employee.  

• Homewood Season Pass for employee’s spouse and dependents.  

• Buddy Tickets - Up to 6 non-peak daily lift tickets at 50% of the day’s rate 

• Group Ski/Snowboard Lessons when available 

• Access to ski/snowboard rentals (demos at a discount) for recreational use on the mountain when available and not-on duty. 

• 50% discount at Food & Beverage locations at Homewood 

• Discount at Homewood Mountain Resort operated retail stores starting at 25% 

• Employee Assistance Program (EAP)