POSITION REQUIREMENTS:
- Successfully passes background check, pre-employment drug screening, an any pre-employment aptitude and/or competency assessment(s).
- Valid driver’s license and ability to travel to remote fleet sites as needed
- Industry certifications a plus (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator)
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EDUCATION/EXPERIENCE LEVEL
- Minimum 2 years of experience in IT hardware/software installation and basic networking
- Proficiency with Windows OS administration and patching tools
- High school diploma preferred
- Prior experience in a field or fleet-based IT environment is a plus
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QUALIFICATIONS, SKILLS, COMPETENCIES, AND ABILITIES
- Problem-solving orientation – ability to troubleshoot, diagnose, and resolve technical issues independently
- Customer service mindset – provides effective and respectful support to non-technical users
- Attention to detail – ensures accuracy in asset tracking, documentation, and configuration settings
- Time management – capable of handling multiple tickets and field requests with prioritization
- Adaptability – thrives in a fast-paced, fleet-operational environment with frequent equipment movement
- Initiative – proactively identifies opportunities for IT process improvement and optimization
- Collaboration – works effectively with field technicians, fleet operators, and IT leadership.
- Proficiency in Windows OS environments and system administration tools
- Solid understanding of LAN/WAN, DHCP, DNS, TCP/IP and basic routing concepts
- Experience with deploying and maintaining IT hardware such as PCs, printers, switches, and access points
- Familiarity with ticketing systems (e.g., ServiceNow, Jira, Zendesk) and remote support tools
- Knowledge of patch management tools and endpoint security solutions
- Competency with Microsoft Office 365 Suite, Teams, and mobile device setup
- Ability to read and interpret technical documentation, system logs, and network diagrams
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PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
.The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
.Frequently required to walk, sit, climb, bend, reach and squat/kneel. The Fleet IT Technician works primarily indoors and will be sitting prolonged periods of sitting at a desk and working on a computer. Must be able to access and navigate each department at the organization’s facilities. The Fleet IT Technician may be required to lift heavy objects; therefore, the Fleet IT Technician must be able to lift 25lbs.
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Work hours may include early morning, late afternoon/evening hours, and weekends in combination depending on job demands.
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The Company is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws. Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate on the basis of race, color, religious creed, age, sex, national origin, veteran's status, disability, pregnancy, genetic information, or any other legally protected status. It is expected that all employees, both management and staff, will fully support these nondiscriminatory policies.
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The company has reviewed this job description to ensure essential functions and duties have been included. It is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities.
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Last Reviewed 05/2025
