Assistant Property Manager, CBDI

Copaken Brooks, LLC is a full-service commercial real estate firm headquartered in Kansas City and serving the Midwest. The company’s full suite of services includes investment acquisition and sales, tenant representation and HQ relocations, property management, asset management, development, owner’s representation, and leasing (office, retail, medical, industrial, and underground). We have over 100 years of proven experience in playing a major role in where millions of people go to work, shop, and live.

Copaken Brooks is the Property Management firm for the CBDI Portfolio (30 buildings plus underground facility). The CBDI portfolio includes two prominent business parks – Cambridge Business Park and Downtown Business Park – as well as Downtown Underground, an underground warehouse and self-storage complex below Downtown Business Park. The properties feature a diversified mix of predominantly value warehouse, light industrial and office assets, plus 40 acres of prime vacant land sites for development or sale. This portfolio totals 1,719,477 leasable square feet where the Assistant Property Manager aids in managing the portfolio.

Summary of Position:

As Assistant Property Manager, you play a pivotal role in the efficient management and administration of our commercial real estate assets. Working closely with the Property Manager, your responsibilities span from tenant relations, lease administration, property maintenance, financial management, vendor coordination, risk mitigation, property inspections, documentation, marketing, emergency response, and legal compliance. Your role demands organizational, communication, and problem-solving skills, coupled with experience in property management and a solid understanding of commercial real estate practices. As the Assistant Property Manager, you will contribute significantly to the overall success, tenant satisfaction, and profitability of the portfolio.

Typical Duties:

1. Assist in managing the daily operations of assigned departments within a larger portfolio typically consisting of:  office administration, custodial, maintenance and security departments. 
2. Inspect and observe the operation of all tenant spaces to ensure conformance to lease provisions and governmental regulations concerning their use.  Investigate tenant complaints.  Participate in resolving problems as appropriate.
3. Financial Management/Budgeting and Business Plans.  Assigned departments - participate in the financial management of assigned departments.  Assist in preparation and administration of annual budget/business plan accordingly.  Assist in collection of all monies, including minimum rents and percentage rents.  Review all requisitions, purchase orders and invoices.
4. Administer work order system and preventative maintenance system. Review daily calls and run reports on reoccurring frequency.
5. Bill 3rd party tenants from Angus and bill tenants for work above their lease agreement.
6. Meet with potential tenants.  Show office spaces to potential tenants.
7. Establish and maintain positive community relationships.  Attend various functions as the building representative.
8. Any additional duties as assigned.

Work Relationships:

Position reports to the Property Manager. The position has contact with various people inside the organization, including the firms Principals, SVP Finance and Accounting, SVP of Operations, SVP of Property Management, Property Accountants, and Leasing Team.  Outside the organization, has contact with the building owners, tenants, property visitors, civic leaders, contractors, suppliers, and attorneys.

Minimum Requirements:

• Bachelor’s degree in business, marketing, communications, or closely related field and/or several years’ experience managing buildings occupied by tenants.
• Excellent oral and written communications and organizational skills.
• 2 years experience with preferred knowledge in developing and maintaining a budget and working with deadlines.
• Knowledge of accrual-based accounting and an understanding of financial reporting.
• Must be able to review and evaluate the work of outside vendors.
• Excellent computer skills using various software including Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Real Estate Salesperson License in Kansas and Missouri within the 1st year of employment.

Physical Requirements:

• Ability to conduct regular inspections of commercial properties, which may involve walking, climbing stairs, and inspecting various areas of the portfolio.
• Being available for emergency response situations, which may require quick visits to properties to assess and address issues.
• Attending meetings with clients, stakeholders, and networking events, which may involve some travel and physical presence.
• Occasionally lifting and carrying items related to property management tasks, such as files, documents, or small equipment.
• Ability to sustain the physical demands of a busy and dynamic work environment.