JOB SUMMARY:
The Crew Member works efficiently as part of the restaurant team, ensuring that all products are made to a high standard and that customers receive excellent service and are satisfied.
PERFORMANCE RESULTS:
- Serves customers according to the Little Caesars Customer Service Standards
- Prepares high quality products every transaction by following Little Caesars recipes, specifications and procedures.
- Displays the proper image as outlined in the Little Caesars Orientation and Training Handbook and/or as directed by the management staff.
- Cleans and organizes work stations and other assigned areas to help maintain the standards for restaurant image.
- Practices safety and security procedures as defined in the Little Caesars Colleague Orientation and Training Handbook and/or as directed by the management staff, and by government agencies.
- Follows Little Caesars' policies, procedures, and standards of conduct as outlined in the Little Caesars Orientation and Training Handbook and/or as directed by management.
NATURE AND SCOPE
Task Analysis
The Crew Member follows guidance from the management team and Little Caesars training to perform their duties effectively. Crew Members must learn and practice the procedures for taking and preparing customer orders, and be proficient at all stations in the store, rotating between stations as needed. Teamwork with other Crew Members and management is essential to meet restaurant goals. Hours will be scheduled based on business needs, so no specific hours are guaranteed. The role involves physical tasks like lifting, squatting, and standing for extended periods. Please discuss your job responsibilities with your manager, who will review the key duties that contribute to the restaurant’s success."
Due to the active role the Crew Member plays, this position requires physical work such as:
- The ability to lift and move up to 55 pounds.
- The ability to reach and move items from as high as six feet and as low as six inches off the ground.
- The ability to control and utilize equipment safely and correctly, i.e. the sheeter machine, vertical cutting mixer (must be 18 years or over), the sauce ladle, cheese cups, pan grippers, spatula, pizza and dough cutter, different types of knives, can opener, pastry brush, scales, microwave, telephone, cash register, etc.
- The ability to apply pressure to cut through and to clean products.
- The ability to count, separate and weight all types of food products and inventory items.
- The ability to communicate to customers and co-workers (i.e., reading, speaking, hearing, writing).
- The ability to understand direction, instructions and product specifications.
- The ability to process and complete customer orders.
Qualifications
- A Little Caesars Colleague must be at least 16 years of age.
- Dependable, hardworking and the ability to handle pressure situations and stress.
- Excellent communication and interpersonal skills and the ability to express a positive attitude towards others.
- The ability to understand and follow directions and instructions.
- The ability to perform the essential functions of the job.
- Previous retail or customer contact experience preferred.
- The US Department of Justice (INS Division) requires that each Colleague provide documentation that proves their eligibility to work in the United States.
Physical Requirements:
- Lifting capacity: Able to lift and move up to 50 pounds.
- Mobility: Standing for long periods, bending, kneeling, reaching various heights.
- Dexterity: Ability to handle pizza dough, cutting tools, and other kitchen equipment with precision.
- Sensory abilities: Good vision and hearing for customer interactions and monitoring food quality.
