BILINGUAL RETAIL BANKER

Job Summary:

The position of Bilingual (English/Spanish) Retail Banker I is an entry level position.  The individual in the position will have contact with numerous customers, both internal and external, on a daily basis.  A Retail Banker processes deposits and withdrawals along with related responsibilities and must efficiently and accurately handle and safeguard large amounts of cash.  He or she, while assisting existing customers, will recognize customers’ potential needs for additional deposit-related services and process the necessary paperwork for setting up those services.

Education / Experience:

• High school diploma or general education degree required
• Cash handling experience preferred; previous banking, sales, and customer serviced experience highly desirable

Skills / Knowledge / Abilities: 

• Ability to effectively communicate courteously and professionally in English and Spanish (both written and oral) with customers and team members.
• Ability to handle cash transactions accurately and efficiently.
• Ability to project friendly, courteous, and professional image.
• Effective listening skills

• Sound reasoning and judgment skills with the ability to problem solve.

• Ability to maintain confidentiality.
• Ability to utilize all necessary software applications as well as Microsoft Office

• Good interpersonal communication skills to effectively relate to all levels of the Bank staff