Cashier Team Lead

JOB SUMMARY: 

Acts as both a cashier and team leader of the POS and the front-end store operations. As a team leader, this person is responsible for leading staff, interacting with customers and representing Roger’s Gardens in a professional and courteous manner.

JOB RESPONSIBILITIES:

• Responsible for organizing cashier functions.
• Assists in trouble shooting register problems.
• Helps train cashiers & customer support.
• Opens and closes the store.
• Provides courteous and friendly service.
• Provides customer service.
• Performs voids and returns on registers according to store policies.
• Re-prices returns at the registers.
• Adheres to company policies and procedures.
• Maintains a clean and safe work area.
• Perform other related duties as assigned by management.

• Expert knowledge of cashiering and customer support skills.
• Ability to train employees as needed.
• Skill in operating various equipment, such as a PC and adding machine.
• Ability to lift and move merchandise weighing up to 25 pounds on a regular basis and stand on feet for at least 8 hours.
• Ability to manage and communicate and work well with other employees.
• Ability to perform repetitive work.
• Ability to learn and retain various information, such as codes and prices on products, product information and policies and procedures.
• Ability to apply written communication skills in filling out necessary paperwork.