Job Summary
The Contributions Coordinator is responsible for overseeing and managing various aspects of fund management, including the creation and removal of funds, managing contribution records, and maintaining online giving links. This role involves coordinating with multiple departments to ensure smooth operations and accurate record-keeping.
Duties and Responsibilities
- Create and remove funds as needed in TouchPoint (TP)
- Manage online giving links in TP
- Maintain contribution records for church congregants in TP
- Update congregants' mailing addresses as required
- Process checks, credit card transactions, refunds, and returns, ensuring accurate entry into TP
- Acknowledge contributions and manage pledges in TP
- Manage Focus Gifts and related journal entries (JEs), process payment requests, and reconcile accounts
- Oversee church budget envelopes, including supply orders, letter templates, and coordination with the print shop
- Generate and distribute contribution statements and reports in collaboration with the Senior Generosity Director
- Maintain records of all deposits outside of TouchPoint credit card transactions, including management of deposit sheets
- Reconcile prepaid contributions with pledges
- Reconcile and balance check processing fees
- Resolve returns and investigate related issues
- Manage stock transfers with the National Christian Foundation, ensuring contributions are directed to the appropriate donor-designated funds
- Ensure backup resources are properly cross-trained
Work Environment
The Contributions Coordinator will work closely with various departments, including Finance, Administration, and Customer Service, to ensure efficient fund management and accurate record-keeping.
