Operations Coordinator

We are CREtelligent 

At CREtelligent, we combine comprehensive commercial property data sources, predictive analytics, in-house CRE experts, and cutting-edge due diligence technology. Our talented and motivated team is dedicated to disrupting a multi-trillion-dollar industry. We offer end-to-end CRE due diligence solutions to revolutionize underwriting and enhance the commercial loan process for the Financial and Corporate real estate industries.  

Who We’re Looking For 

The Operations Coordinator is a key cross-functional role responsible for ensuring environmental due diligence projects are staffed efficiently and executed smoothly from start to finish. This position combines contractor network growth and management, project staffing and scheduling and internal cross-team communication to support the successful delivery of commercial real estate (CRE) environmental services. The ideal candidate brings operational experience in CRE due diligence reports and processes, is a detail-oriented problem solver with strong organizational skills, a collaborative mindset, and displays the ability to thrive in a fast-paced, service-driven environment.  

This is a hybrid position based in our Akron, OH or Gold River, CA location. Remote candidates may be considered based on CRE due diligence experience. 
 

How You’ll Make an Impact 

Staffing Strategy & Coordination:  

• Partner with internal team members to plan, implement, and optimize a contractor network staffing strategy aligned with project demands. 

• Identify hard-to-fill roles and geographies; proactively source talent to meet project needs. 

• Support the onboarding and evaluation of contractors in partnership with the environmental consulting team. 

• Partner with team members to align resource availability with pricing strategies. 

Project & Production Support: 

• Learn and understand the commercial real estate (CRE) due diligence process and support project flow from order to delivery. 

• Coordinate consultant scheduling, site visits, and on-site project requirements. 

• Troubleshoot project issues and redirect to the appropriate team member(s) when needed. 

Communication & Liaison: 

• Act as a liaison between internal teams, contractor networks, third-party providers, and clients. 

• Communicate project status, needs, and updates clearly and professionally across all stakeholders. 

• Ensure client questions and contractor requests are addressed promptly and accurately. 

Qualifications 

• 3+ years of experience in project coordination work managing high level details with time sensitive requirements. 

• 3+ years of experience in a data-oriented or client service environment. 

• Experience with staffing environmental professionals and Land Surveyors for CRE environmental due diligence contractor networks a plus. 

• Experience with contractor staffing strategies, scheduling, and resource coordination a plus. 

• Familiarity with environmental due diligence reports and required contractor qualifications a plus 

• Bachelor’s degree preferred 

• Excellent communication skills (verbal and written) for interacting with contractors, vendors, and clients. 

• High level of organization, accuracy, and time management; able to juggle multiple priorities. 

• Ability to build and maintain strong working relationships with diverse stakeholders. 

• Problem-solving mindset with keen attention to detail. 

• Comfort working both independently and collaboratively in a fast-paced environment. 

Benefits 

At CREtelligent, we believe that working hard and working fast doesn’t have to come at the expense of a healthy work-life balance. One of the greatest benefits of working at CREtelligent is that you will find yourself surrounded by incredible and intelligent people with a shared mission. On top of it all, we deliver the benefits you’d expect and beyond including: 

COMPENSATION 

Hourly range of $20.00 - $30.00 (~$42,000 - $62,000 annually) 

HEALTH AND WELLNESS 

What’s important to you and your family is important to us. 

• We offer comprehensive extended health care coverage – medical, dental, vision, life insurance, disability insurance, medical transportation plan, critical illness insurance, pet insurance, legal insurance, and more 

• 401k and Roth Retirement Plans with employer contribution – when we profit, you do too! 

• Wellness is a major mantra at CREtelligent. We believe in supporting you to be the best version of YOU. YOU are OUR priority. 

PAID TIME OFF 

You will be part of our paid time off (PTO) program, giving you up to 12 paid days off during your first full year of employment. You will also enjoy additional time off during our 12 recognized paid company holidays. Very simply put – we work hard and play hard, so enjoy time off! 

FUN 

Off-site adventures, unique traditions, monthly birthday celebrations, Lunch and Learns, and a relaxed office environment. Show up and be your wonderful self. 

FLEXIBILITY 

Having the ability to adjust your work schedule to meet both the needs of your team and those of your personal life is just as important to us as it is to you. This means most days you’ll work an 8 to 5 schedule in the office with your team; however, we understand that you have a family and life where you’ll need some flexibility, and you’ll have that with us. In short, we hire you as a professional, and we’ll treat you like one. 

FAMILY 

We believe in supporting strong family units from day one – this starts with supporting parents with paid maternity and paternity leave. As the primary caregiver to a newborn, we provide 12 weeks of paid leave + another 4 weeks of part-time paid transition time to support your return. As the supporting caregiver, we provide 6 weeks of paid leave. As part of the CREtelligent team, your health and happiness are directly connected to that of your family – we get this and make it a priority. 

COMMUNITY OUTREACH – VOLUNTEER TIME OFF 

We provide all full-time employees with a half day of paid volunteer time – volunteering and supporting our local communities is so important that we put our money where our mouth is to support you in making a difference. 

OFFICE FUEL 

We’re an environment that cares about your well-being – we provide healthy (and fun) snacks, drinks, coffee, and the occasional doughnut to sweeten things up. 

COMMUNICATION AND PROFESSIONAL DEVELOPMENT 

• To stay connected, we hold monthly all-team huddles and quarterly all-hands meetings to celebrate milestones, share updates, and welcome new hires. 

• Our managers hold regular employee one-on-one sessions to support your goal achievement and personal development. Frequent opportunities for professional development are provided, be it Lunch and Learns, webinars, or out-of-the-office events. 

• We are a growing firm with a national footprint ready to support your career advancement.