Job Description
Job Title: Racing Instructor
Immediate Supervisor: Track Manager
Employees Supervised: None
FLSA Status: Non-Exempt
Job Purpose:
The Racing Instructor is responsible for the comprehensive instruction of operating racing vehicles while demonstrating and ensuring that Exotics Racing students/customers maneuver vehicles with optimal safety. Instructors provide one-on-one coaching, in classroom instruction and briefing as well as instructing inside one of the racing vehicles.
Essential Job Functions:
- Provide racing instruction and one-on-one coaching as a passenger to students/customers;
- Instruct students/customers to safely maneuver race cars through the course, around the track at an accelerated rate of speed; the instructor must always remain acutely aware of the track conditions and adapt coaching to customer skill level and track conditions;
- Plan and organize instruction in ways that maximize the student/customer's learning pursuant to company training and procedures;
- Monitor the student/customer's driving abilities related to shifting gears, braking, and accelerating; coach the customer/student to execute these tasks while traveling at high speed;
- Participate in classroom briefing with students/customers;
- Coordinate and facilitate track discovery laps with customers/students;
- Display professional and courteous demeanor when escorting customers/students to cars;
- Maintain clean cars by wiping down as necessary;
- Ensure that work areas are kept clean;
- Manage confidential information;
- Take care of car and reports any mechanical or customer safety concerns to management;
- If needed, provide ride along exploratory lap to customer if needed pursuant to company policies and procedures;
- Regular and consistent attendance;
- Maintain a positive and engaging attitude toward customers at all times;
- Other duties as assigned.
Knowledge:
- Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services. and evaluation of customer satisfaction. Consistent positive attitude reflected through body language such as smiling and engaging with customers.
- Language: Must be fluent in English; additional languages a plus.
- Mechanical Knowledge: Knowledge of engines and tools, including their design, uses, repair and maintenance; ability to detect mechanical issues in a car a plus.
- Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Tools: Calculators, desktop computers, scanners, copiers, fax and phone systems.
- Technology: Intermediate skills with Microsoft Windows and Office environment (Word and Outlook) with the ability to send emails and use various applications in new technologies.
- Communication: Knowledge of effective communication.
- Safety: Knowledge of maximizing safety of vehicle performance and track conditions while providing the best customer service possible.
- Other: Comprehensive knowledge and experience with the performance of exotic cars and racing.
Skills:
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Active Learning: Understanding the implications of new information for both current and future problem-solving and decision making.
- Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Judgement and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
- Resource Management Skills: Time management.
- Desktop Computer Skills: Internet navigation, word processing.
- Other: Must have highly developed driving skills.
Abilities:
- Must possess the ability to communicate information with customers and all levels of management; able to communicate ideas when speaking so other will understand; ability to listen to and understand information and ideas presented through spoken words and sentences; speak clearly so other can understand you;
- Ability to tell when something is wrong or is likely to go wrong;
- Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules;
- Ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions;
- Apply general rules to specific problems to produce answers that make sense;
- Judge which of several objects is closer or farther away from you, or to judge the distance between you and an object;
- Ability to see details at a distance and at close range;
- Ability to maintain a high energy level and the ability to work both independently and as a strong team member.
Work Environment
May be exposed to sounds and noise levels that are distracting and uncomfortable; may be exposed to hazardous equipment and/or hazardous conditions requiring the need to wear common protective or safety equipment such as safety shoes, glasses, gloves, helmets; may requires working in very hot or very cold temperatures; may require working under covered structure with roof but no walls; requires working outdoors exposed to all weather conditions. Performs physical activities that require considerable use of arms and legs and moving whole body, such as climbing, lifting, balancing, walking, stooping; using hands and arms in handling vehicles; repeating the same physical activities or mental activities over and over,
Las Vegas Motorsports Park, LLC dba SpeedVegas and is subsidiaries is an Equal Opportunity Employer that is committed to Inclusion and Diversity. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In additional to federal law requirements, Las Vegas Motorsports Park, LLC, dba SpeedVegas complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Priority may be giving to current employees or local candidates.
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