MAT Driver/Client Support Specialist

POSITION SUMMARY:

The MAT Driver & Client Support Specialist is responsible for transporting staff and necessary materials to designated locations to provide services to clients enrolled in the Medication-Assisted Treatment (MAT) program. While this role does not involve driving clients, it requires ensuring safe and timely transportation of team members to outreach locations. Additionally, the individual in this role may provide peer support services or therapeutic interventions to MAT clients, based on qualifications and experience. This position plays a vital role in supporting individuals in recovery by fostering engagement, reducing barriers to care, and providing compassionate assistance in alignment with the organization’s mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Drive agency MAT vehicle to transport staff and necessary materials to service locations.
• Maintain log for vehicle service.
• Maintenance daily of vehicles used for participant transportation.
• Assist in setting up mobile service locations as needed.
• Engage with clients in a supportive and professional manner.
• If qualified, provide peer support services, including sharing lived experiences to encourage client participation.
• Assist clinical and outreach staff in providing education on MAT services and harm reduction strategies.
• Help connect clients with additional resources, such as community support programs.
• Participate in outreach and engagement activities to promote MAT program participation.
• Report any client concerns or safety issues to the appropriate supervisor.

• Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
• Perform all other duties as assigned.

ESSENTIAL QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Possession of a valid Class “E” Driver’s License, although a Class “C” is preferred.

• CPR Certification, First Aid Certification preferred. Will be required upon hire.
• Ability to pass a criminal history investigation; and
• Must be able to qualify for WestCare vehicle insurance.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

EDUCATION and/or EXPERIENCE:

• High School diploma or equivalent
• One (1) year experience within a social service setting or equivalent preferred.
• Previous experience driving a medical vehicle preferred.
• EMS experience preferred.

LICENSURE/CERTIFICATION:

• None

WORKING CONDITIONS:

• Work is primarily performed in the field at various locations while providing MAT services.
• Transportation of staff and medications in company vehicle; and
• Some outdoor activities may be required.

WestCare is an Equal Opportunity Employer. Employment at WestCare is contingent upon successful completion of a pre-employment drug test, pre-employment physical and criminal background check.